Home » United States » Hawaii » Kapolei Hotels » JW Marriott Ihilani Resort and Spa at Ko Olina
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OpinionWell
Rank
2nd
Out of 7

JW Marriott Ihilani Resort and Spa at Ko Olina

Average Price: $357  
 
Hotel Class:
92 1001 Olani Street
Kapolei, 96707 View map  
4-Star Hotel Rank: 2 of 4
Average review rating: 4.29
OpinionWell Value Index: 9
Traveler reviews analyzed: Expedia (69) , MyTravelGuide (12) , TripAdvisor (740) , YahooTravel (41)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Attentive
Appears in 46 comments. 
The following words were used in comments with Attentive:
balcony (3)   beach (3)   bed (3)   bill (3)   cares (3)   clean (3)   friendly (5)   hotel (4)   need (3)   nice (4)   not (3)   ocean (4)   personable (2)   pool (6)   resort (5)   room (8)   service (7)   slight (2)   staff (20)   view (6)    
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1. The servers were attentive and available when needed (which was often).
"Excellent " Read full review on TripAdvisor   4/27/2012 Vote      
2. I have allergies and the chef took care of me and was very attentive.
"Quiet,comfortable, clean and private beach: wish I was still there " Read full review on TripAdvisor   4/9/2012 Vote      
3. Really hard to get attention.
"Awful - not worth the time, the money or disappointment From the JW brand " Read full review on TripAdvisor   4/1/2012 Vote      
4. Friendly, attentive and truly on their game.
"Noise, Noise, Noise " Read full review on TripAdvisor   12/8/2011 Vote      
5. The GM obviously empowers the staff to allow each situation the personal attention it requires, there is no 'cookie cutter' hotel treatment here.
"Wonderful venue to celebrate 30th wedding anniversary " Read full review on TripAdvisor   11/14/2011 Vote      
6. We had spent months planning, and basing our hotel/resort picks on reviews that we read, therefore we made sure to pay attention to things we would review about in order to help other travelers.
"Great rooms, service and food... but VERY EXPENSIVE!! " Read full review on TripAdvisor   10/18/2011 Vote      
7. 'Pros-Large rooms with large bathrooms-Comfortable beds-Lagoon location superior to typical Waikiki beach front-Quiet and relaxing-Very tropical setting-Modern, clean look-Staff is laid back, yet very attentive-Views of the ocean from most places at the resort (pool, restaurants, etc.
"Airy and tropical - looks just like the website. " Read full review on TripAdvisor   10/14/2011 Vote      
8. The staff are attentive and well trained.
"Airy and tropical - looks just like the website. " Read full review on TripAdvisor   10/14/2011 Vote      
9. Service at the restaurant and front desk was attentive and helpful.
"Surprised! " Read full review on TripAdvisor   9/20/2011 Vote      
10. This is a classic example of how a bad situation could have at least been slightly mitigated by the attention of staff and management.
"This hotel is NOT up to JW Marriott standards " Read full review on TripAdvisor   7/6/2011 Vote      
   
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