JW Marriott Ihilani Resort and Spa at Ko Olina, Kapolei, Helpful

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Rank

2nd

Out of 7

JW Marriott Ihilani Resort and Spa at Ko Olina	Average Price: $357 Check Rates

Hotel Class:

92 1001 Olani Street

Kapolei, 96707 View map

4-Star Hotel Rank: 2 of 4
Average review rating: 4.29

OpinionWell Value Index: 9

Traveler reviews analyzed: Expedia (69) , MyTravelGuide (12) , TripAdvisor (740) , YahooTravel (41)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Helpful

Appears in 190 comments.

The following words were used in comments with Helpful:
beauty (9) car (7) concierge (21) courteous (12) desk (13) excellent (7) extremely (8) friendly (64) great (13) hotel (31) nice (14) not (17) park (10) pool (8) resort (9) room (16) service (14) staff (92) valet (16) view (6)

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1. Hotel staff was quick to provide service and in general very helpful.

"Hotel is great - but offset byservice and quality of the buffet breakfast " Read full review on TripAdvisor 5/15/2012 Vote

2. Overall the resort is beautiful with the saltwater lagoons adding a nice touch and the restaurant staff and bellman was very helpful with directions and restaurant suggestions.

"Luxurious guest rooms but we missed having a natural beach with waves! " Read full review on TripAdvisor 4/14/2012 Vote

3. Front desk and support staff are very friendly and helpful.

"Quiet,comfortable, clean and private beach: wish I was still there " Read full review on TripAdvisor 4/9/2012 Vote

4. The vallet staff immediately helped out with the luggage.

"The Taste of Paradise " Read full review on TripAdvisor 4/8/2012 Vote

5. The staff were very helpful, and we had a nice light dinner in the bar, and outstanding breakfast.

"Beautiful room, incredible ocean-view " Read full review on TripAdvisor 4/2/2012 Vote

6. The staff is not interested in helping the guests in anyway, so don't look to them for help.

"Stay somewhere else! " Read full review on TripAdvisor 4/2/2012 Vote

7. The staff is extremely friendly, helpful, and prompt.

"Great resort, but... " Read full review on TripAdvisor 3/29/2012 Vote

8. Concierge is very helpful locating great places to eat nearby as well as activities.

"Serene and peaceful " Read full review on TripAdvisor 3/25/2012 Vote

9. He helped make reservations and personally made sure that the chefs at the restaurants were aware of our situation.

"Serene and peaceful " Read full review on TripAdvisor 3/25/2012 Vote

10. In addition, the staff was friendly and helpful, and the view is beautiful.

"Beautiful Hotel! " Read full review on TripAdvisor 3/2/2012 Vote