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OpinionWell
Rank
15th
Out of 165

Royal Hawaiian

Average Price: $377  
 
Hotel Class:
2259 Kalakaua Avenue
Honolulu, 96815 View map  
4-Star Hotel Rank: 6 of 17
Average review rating: 4.53
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (44) , MyTravelGuide (9) , Travelocity (4) , TripAdvisor (581) , YahooTravel (67)
SAFE TO BOOK ? (2/5 issues found)
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Outstanding
Appears in 25 comments. 
The following words were used in comments with Outstanding:
beach (4)   breakfast (2)   experience (2)   good (2)   great (2)   guest (3)   helpful (2)   hotel (13)   liked (2)   location (5)   management (3)   menu (2)   not (5)   pretty (2)   service (11)   staff (5)   well (3)    
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1. Then at breakfast he recieves continental breakfast and what has happened at the four other Starwood hotels is that if you decide to order off the menu - points are either added to your account or there is a price cut- but again it's s big aloha but NO from this Starwood management - As my partner says its lot the cost as much as it is a complete departure from the yes yes yes / the brand was built on and a standard that is very well in place at other locations- all it takes is one bad apple as they say well Royal management ALOHA also means GOODBYE-I M not even going to go on to the fact that this has all been going on sandwiched between outrigger hotel construction and a beach basically shut down because of beach refurbishment / yes a week that should have been spent making sure guests were treated even more sensitively because of these inconveniences is a lost opportunity by this property- Ok good points are THE STAFF they all do an outstanding job fielding complaints by hotel guests - of you think we are alone trust me we are not- I suppose the management considers this weeks guests expendable in the scheme of things - Pretty hotel - pretty awful Planning and execution by the property-If you read my other reviews I try and be fair - I am not angry just really sad that a week that my partner had wanted to share and wow me/us with has been a major dissappintment/Ps I am Writting this on my iPhone on a beach at a Wyndham property sorry for the typos - Aloha .
"What a way to ruin a hotel brand- " Read full review on TripAdvisor   4/23/2012 Vote      
2. The menu was varied and most outstanding.
"Fabulous Easter Brunch and Egg Hunt " Read full review on TripAdvisor   4/9/2012 Vote      
3. I cannot thank the Royal Hawaiian Hotel for the outstanding service.
"Superior Concierge & Service! " Read full review on TripAdvisor   2/10/2012 Vote      
4. The staff was especially outstanding.
"Staff was outstanding " Read full review on TripAdvisor   1/25/2012 Vote      
5. Food and service were outstanding, and the atmosphere and setting here are just spectacular.
"Sweet Spot In Waikiki! " Read full review on TripAdvisor   12/18/2011 Vote      
6. Service:outstanding.
"Look forward to my return-outstanding hotel " Read full review on TripAdvisor   12/16/2011 Vote      
7. Service is outstanding and location can't be beat.
"The only place you want to stay when you visit Waikiki if you seek luxury and down time " Read full review on TripAdvisor   11/5/2011 Vote      
8. It was convenient to be able to use our key as a way to charge at other Shearaton sister hotels locations (never carried our wallet with us) as the seasoned fries at the Westin were outstanding.
"Wonderful hotel, great staff, super location...true Aloha Spirit! " Read full review on TripAdvisor   11/1/2011 Vote      
9. The service was outstanding, the bartender (shane) made the best Pina Colada.
"Accommodations " Read full review on TripAdvisor   10/11/2011 Vote      
10. For people planning a Honolulu stay wishing for a unique ambiance, great location, outstanding service & amenities I would strongly urge them to stay here.
"Perfect Hawaiian Experience " Read full review on TripAdvisor   9/20/2011 Vote      
   
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