Diamond Hawaii Resort and Spa, Wailea, Cares

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Rank

2nd

Out of 8

Diamond Hawaii Resort and Spa	Average Price: $246 Check Rates

Hotel Class:

555 Kaukahi Street

Wailea, 96753 View map

3-Star Hotel Rank: 1 of 4
Average review rating: 4.29

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (31) , MyTravelGuide (116) , TripAdvisor (378) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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accommodating (20) affordable (14) attentive (15) awesome (19) beautiful (188) beautifully (17) best (90) better (74) big (79) breathtaking (14) cares (25) clean (135) comfortable (96) convenient (24) cool (17) delicious (16) enjoyable (14) excellent (78) exceptional (21) fabulous (23) fantastic (47) free (138) fresh (37) friendly (175) fun (27) good (151) gorgeous (39) great (334) happy (35) helpful (122) huge (72) immaculate (15) liked (182) love (83) luxurious (18) new (46) nice (252) outstanding (20) panoramic (30) perfect (73) pleasant (18) pleased (21) plenty (19) quiet (156) reasonable (26) spacious (81) spectacular (21) stunning (13) welcoming (17) wonderful (75)

Cares

Appears in 27 comments.

The following words were used in comments with Cares:
attentive (2) friendly (3) good (2) great (3) helpful (4) hotel (4) love (3) luggage (2) management (2) modern (2) nice (2) ocean (3) pool (2) resort (2) room (4) staff (6) useful (2) view (6) well (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The valet/bell staff were fantastic and took great care of us.

"Good value for Wailea but needs a lot of work. " Read full review on TripAdvisor 5/20/2012 Vote

2. Staff were friendly and helpful (even helped us get to urgent care when I got really sick one morning) and I do think this is the best value.

"Very happy with our stay! " Read full review on TripAdvisor 5/16/2012 Vote

3. I got the feeling from her, and the rest of the staff, that they cared about providing good service and did so willingly.

"Great Low-key Hotel " Read full review on TripAdvisor 4/23/2012 Vote

4. From the concierge Meegan and Kristine to the bellman and drivers (by the way the shuttle is an escalade suv, pretty swanky I must say) they make you feel like you are the only ones they care about, this place knows how to impress there customers and keep them coming back.

"Outstanding service!! " Read full review on TripAdvisor 4/17/2012 Vote

5. PS: all those people complaining about some chipping paint (we didn't have any), black painted floor tile (who cares??), or narrow parking spaces are just missing the point of a vacation in Hawaii.

"Gem of a hotel in Wailea " Read full review on TripAdvisor 4/8/2012 Vote

6. Don't plan on early check in, but they will take care of your luggage until the room is ready.

"Not for everyone, perfect for us. " Read full review on TripAdvisor 3/25/2012 Vote

7. We have been told that the hotel owners in Hawaii don't need to modernize their hotels because many of the people that go there don't care about modern amenities, and those who do still seem to go anyway.

"OK, but disappointing. NOT a boutique hotel! " Read full review on TripAdvisor 2/21/2012 Vote

8. Even at night the pool is still open and well taken care of with flowers, candles and towels.

"Luxury up the hill " Read full review on TripAdvisor 1/19/2012 Vote

9. What a great place this could be with some attention to basic care.

""Should be better..." review was spot on " Read full review on TripAdvisor 1/2/2012 Vote

10. There are also resort activities offered if you care to take advantage of them (yoga, various receptions etc) and a nice continental breakfast each morning.

"Relaxing Retreat " Read full review on TripAdvisor 12/17/2011 Vote