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Rank
6th
Out of 91

The Ritz-Carlton, Kapalua

Average Price: $566  
 
Hotel Class:
1 Ritz Carlton Drive
Lahaina, 96761 View map  
5-Star Hotel Rank: 1 of 2
Average review rating: 4.09
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (10) , TripAdvisor (725)
SAFE TO BOOK ? (0/5 issues found)
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Helpful
Appears in 188 comments. 
The following words were used in comments with Helpful:
beach (10)   club (10)   concierge (34)   courteous (8)   desk (20)   employee (10)   extremely (18)   friendly (34)   great (10)   hotel (13)   need (13)   nice (10)   not (25)   pleasant (8)   pool (14)   reservation (11)   reviews (10)   room (17)   service (14)   staff (65)    
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1. It is windy in Kapalua, but this just helps keep you comfortable.
"Amazing atmosphere! " Read full review on TripAdvisor   9/8/2010 Vote      
2. The poolside staff are extremely helpful and entertaining.
"Amazing atmosphere! " Read full review on TripAdvisor   9/8/2010 Vote      
3. My kids helped me write this review and we came up with mostly the same pros and cons.
"Loved the Ritz-Carlton " Read full review on TripAdvisor   8/14/2010 Vote      
4. We did finally get everything resolved satisfactorily over the next two days with the help of the Ritz Accounting Dept.
"Good Business Conference experience-Except for the Banyan Tree " Read full review on TripAdvisor   7/31/2010 Vote      
5. The staff in the club lounge, led by Leslie, were very, very helpful and friendly.
"Uniquely wonderful " Read full review on TripAdvisor   7/26/2010 Vote      
6. The concierge ladies were extremely helpful, especially since my boyfriend had a broken arm and we needed good recommendations on what we could do with that.
"One of the best hotel stays we've ever had. " Read full review on TripAdvisor   7/23/2010 Vote      
7. Everyone was helpful and super nice.
"One of the best hotel stays we've ever had. " Read full review on TripAdvisor   7/23/2010 Vote      
8. In a humorous moment, I was carrying a somewhat heavy ice chest down the hall and the housekeeper (a lady about half my size) asked if I needed help carrying it.
"Luxury and elegance, but of course at a price " Read full review on TripAdvisor   7/12/2010 Vote      
9. The concierge was so helpful and booked all of our events that were first class, all we had to do was show up.
"Best place I've ever stayed! Romantic and beautiful! " Read full review on TripAdvisor   7/6/2010 Vote      
10. The management helped out by getting rooms for everyone at near by resorts.
"Amazing Property, Service and Environment " Read full review on TripAdvisor   6/14/2010 Vote      
   
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