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Rank
6th
Out of 91

The Ritz-Carlton, Kapalua

Average Price: $566  
 
Hotel Class:
1 Ritz Carlton Drive
Lahaina, 96761 View map  
5-Star Hotel Rank: 1 of 2
Average review rating: 4.09
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (10) , TripAdvisor (725)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Attentive
Appears in 73 comments. 
The following words were used in comments with Attentive:
area (4)   beauty (7)   club (6)   drink (4)   expectation (4)   food (7)   friendly (7)   good (4)   great (5)   hotel (9)   most (7)   need (4)   not (13)   pool (17)   room (5)   season (5)   service (17)   staff (28)   towel (5)   well (6)    
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1. Certainly, the team that attended to our niece's dream wedding was outstanding in every way, and provided amazing and truly caring attention to detail, going way above the call of duty to ensure the event was memorable.
"Room Location is Key! " Read full review on TripAdvisor   8/20/2010 Vote      
2. We found the staff to be quite friendly, attentive, and engaging on most every encounter.
"Room Location is Key! " Read full review on TripAdvisor   8/20/2010 Vote      
3. The staff was very attentive and the facilities were all just beautiful.
"Ahh, the Ritz " Read full review on TripAdvisor   7/23/2010 Vote      
4. The attention to detail at this property is very poor and probably due to the 'relaxed nature' of the locals who seem to be sleep walking.
"A horribly disappointing exchange of value & miserable service. " Read full review on TripAdvisor   4/10/2010 Vote      
5. The staff at the Ritz-Carlton were very attentive and helpful.
"The Best Vacation Ever " Read full review on TripAdvisor   3/26/2010 Vote      
6. The crew in the pool area is very attentive as well.
"Amazing Oasis " Read full review on TripAdvisor   3/26/2010 Vote      
7. Not that the service was bad - everyone is friendly - but there isn't that crackerjack attention to detail and immediate jumping out of their way to make your stay better in any way possible.
"Beautiful Facility with Good, but not Great Service " Read full review on TripAdvisor   2/28/2010 Vote      
8. However, the Ritz Carlton, by far, was the best experience, and it was directly a result of the wonderful, attentive service of all the employees.
"what great service! " Read full review on TripAdvisor   2/18/2010 Vote      
9. Staff : are all very friendly and attentive.
"Lovely stay at the Ritz... " Read full review on TripAdvisor   11/25/2009 Vote      
10. When we arrived there was old gone off food left in our fridge when we brought it to the attention of staff they simply removed it no apology.
"OK but expected more " Read full review on TripAdvisor   9/4/2009 Vote      
   
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