JW Marriott Hotel by the Galleria, Houston, Prompt

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Rank

14th

Out of 718

JW Marriott Hotel by the Galleria	Average Daily Rate: NA Check Rates

Hotel Class:

5150 Westheimer Road

Houston, 77056 View map

4-Star Hotel Rank: 11 of 30
Average review rating: 4.54

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (37) , MyTravelGuide (160) , Travelocity (3) , TripAdvisor (159) , YahooTravel (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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adequate (9) attentive (4) awesome (6) beautiful (11) best (25) better (25) big (12) cares (7) clean (66) comfortable (48) comfy (6) convenient (15) cool (3) courteous (5) decent (7) efficient (6) excellent (31) exceptional (5) fantastic (4) fast (9) free (24) fresh (7) friendly (41) good (102) great (100) happy (3) helpful (33) huge (13) impressed (6) liked (31) love (13) luxurious (5) new (10) nice (103) outstanding (5) perfect (11) pleasant (10) pleased (6) plenty (5) positive (3) professional (6) prompt (3) quiet (11) reasonable (5) spacious (14) spectacular (3) superb (3) terrific (4) well appointed (3) wonderful (17)

Prompt

Appears in 8 comments.

The following words were used in comments with Prompt:
clean (2) excellent (2) food (2) room (3) service (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I used their laundry/dry cleaning service one morning and the service was prompt and items returned same day (of course, expect a hefty price).

"Very nice property, strong staff - not quite at JW's highest standards " Read full review on TripAdvisor 7/28/2011 Vote

2. We called down to ask for linens for the crib (pack&play) and they promptly brought us an actual crib sheet.

"Nice! " Read full review on TripAdvisor 6/8/2008 Vote

3. Check-in was prompt.

"Will stay there again " Read full review on TripAdvisor 1/21/2008 Vote

4. Room service was very prompt and food was very good.

"Truly a Five Star Property " Read full review on TripAdvisor 1/11/2008 Vote

5. Room service was excellent and prompt.

"Great Getaway! " Read full review on TripAdvisor 7/17/2006 Vote

6. Very clean and prompt service.

Read full review on MyTravelGuide 10/12/2005 Vote

7. I was greeted promptly in a professional manner.

Read full review on MyTravelGuide 7/29/2005 Vote

8. Room service was prompt and the food was still hot plus excellent presentation.

Read full review on MyTravelGuide 6/1/2005 Vote