JW Marriott Hotel by the Galleria, Houston, Professional

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Rank

14th

Out of 718

JW Marriott Hotel by the Galleria	Average Daily Rate: NA Check Rates

Hotel Class:

5150 Westheimer Road

Houston, 77056 View map

4-Star Hotel Rank: 11 of 30
Average review rating: 4.54

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (37) , MyTravelGuide (160) , Travelocity (3) , TripAdvisor (159) , YahooTravel (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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adequate (9) attentive (4) awesome (6) beautiful (11) best (25) better (25) big (12) cares (7) clean (66) comfortable (48) comfy (6) convenient (15) cool (3) courteous (5) decent (7) efficient (6) excellent (31) exceptional (5) fantastic (4) fast (9) free (24) fresh (7) friendly (41) good (102) great (100) happy (3) helpful (33) huge (13) impressed (6) liked (31) love (13) luxurious (5) new (10) nice (103) outstanding (5) perfect (11) pleasant (10) pleased (6) plenty (5) positive (3) professional (6) prompt (3) quiet (11) reasonable (5) spacious (14) spectacular (3) superb (3) terrific (4) well appointed (3) wonderful (17)

Professional

Appears in 14 comments.

The following words were used in comments with Professional:
friendly (3) helpful (3) staff (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Valet guys are helpful and professional.

"Customer service is a priority! " Read full review on TripAdvisor 1/30/2012 Vote

2. Then David Dickinson stepped up and very politely and professionally intervened.

"Customer service is a priority! " Read full review on TripAdvisor 1/30/2012 Vote

3. The people I dealt with at the front desk were very professional and there was no blame placing done.

"Location, location, location! " Read full review on TripAdvisor 11/9/2011 Vote

4. Jasmine was very professional and helpful and tried to explain to this frustrated guest.

"Sorry to Rock the Boat but It didn't do it for me!! " Read full review on TripAdvisor 10/16/2011 Vote

5. All of the staff was incredibly helpful and professional.

"Professional Service, Great Location " Read full review on TripAdvisor 6/3/2011 Vote

6. Not professional at all.

"Mixed feelings " Read full review on TripAdvisor 5/27/2008 Vote

7. we were greeted by a professional gentleman who took time to explain all the features and ammenities of the hotel.

"Great Getaway! " Read full review on TripAdvisor 7/17/2006 Vote

8. Neat and professionally maintained - very courteous.

Read full review on MyTravelGuide 11/13/2005 Vote

9. Staff was extremely professional and friendly.

Read full review on MyTravelGuide 8/7/2005 Vote

10. I was greeted promptly in a professional manner.

Read full review on MyTravelGuide 7/29/2005 Vote