JW Marriott Hotel by the Galleria, Houston, Helpful

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Rank

14th

Out of 718

JW Marriott Hotel by the Galleria	Average Daily Rate: NA Check Rates

Hotel Class:

5150 Westheimer Road

Houston, 77056 View map

4-Star Hotel Rank: 11 of 30
Average review rating: 4.54

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (37) , MyTravelGuide (160) , Travelocity (3) , TripAdvisor (159) , YahooTravel (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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adequate (9) attentive (4) awesome (6) beautiful (11) best (25) better (25) big (12) cares (7) clean (66) comfortable (48) comfy (6) convenient (15) cool (3) courteous (5) decent (7) efficient (6) excellent (31) exceptional (5) fantastic (4) fast (9) free (24) fresh (7) friendly (41) good (102) great (100) happy (3) helpful (33) huge (13) impressed (6) liked (31) love (13) luxurious (5) new (10) nice (103) outstanding (5) perfect (11) pleasant (10) pleased (6) plenty (5) positive (3) professional (6) prompt (3) quiet (11) reasonable (5) spacious (14) spectacular (3) superb (3) terrific (4) well appointed (3) wonderful (17)

Helpful

Appears in 67 comments.

The following words were used in comments with Helpful:
busy (3) clean (3) concierge (3) desk (8) extremely (7) friendly (26) genuine (3) great (4) hotel (7) location (5) nice (4) night (3) not (6) personable (3) pleasant (3) professional (3) room (6) service (7) staff (40) valet (3)

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1. Pool girl very helpful and kept the place very clean.

"Fabulous " Read full review on TripAdvisor 5/6/2012 Vote

2. Front Desk: Very helpful.

"Fabulous " Read full review on TripAdvisor 5/6/2012 Vote

3. I can be a pretty demanding traveler, but she enthusiastically helped me with getting mapquest directions, giving cultural information on the Rienzi Mansion in River Oaks, and even recommended the perfect French restaurant for my friends and me.

"Short Weekend Trip " Read full review on TripAdvisor 4/21/2012 Vote

4. - Genuine friendly and helpful staff.

"Perfect for business! Done right. " Read full review on TripAdvisor 3/27/2012 Vote

5. Valet guys are helpful and professional.

"Customer service is a priority! " Read full review on TripAdvisor 1/30/2012 Vote

6. The saving grace is that some of the staff were genuinely nice and helpful.

"JW Marriott- 5 star location but the same can't be said of its rooms and service " Read full review on TripAdvisor 12/17/2011 Vote

7. The front desk staff were very friendly and super helpful.

"Very nice, relaxing stay. " Read full review on TripAdvisor 12/14/2011 Vote

8. Jasmine was very professional and helpful and tried to explain to this frustrated guest.

"Sorry to Rock the Boat but It didn't do it for me!! " Read full review on TripAdvisor 10/16/2011 Vote

9. Very friendly and helpful staff starting with the parking attendents and carrying throught the front desk staff.

"Excellent Hotel, a must stay location. " Read full review on TripAdvisor 10/2/2011 Vote

10. The staff were polite and helpful.

"Nice Hotel! " Read full review on TripAdvisor 9/29/2011 Vote