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Rank
24th
Out of 453

Sheraton Suites Market Center

Average Daily Rate: NA  
 
Hotel Class:
2101 North Stemmons FreeWay
Dallas, 75207 View map  
3-Star Hotel Rank: 9 of 88
Average review rating: 4.2
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (44) , MyTravelGuide (278) , Travelocity (13) , TripAdvisor (79) , YahooTravel (6)
SAFE TO BOOK ? (0/5 issues found)
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Liked
Appears in 76 comments. 
The following words were used in comments with Liked:
$ (5)   area (7)   bed (5)   charged (7)   customer (3)   experience (3)   fee (6)   friendly (3)   guest (4)   hotel (11)   location (2)   need (5)   nice (3)   not (15)   park (14)   recommend (2)   room (12)   suite (11)   walking (3)   water (2)    
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1. Staff should be trained to act like they care about guests (like Matt did), especially guest safety, and should know that this might be one solution to a serious problem.
"Guest Safety Issues With This Hotel " Read full review on TripAdvisor   5/16/2012 Vote      
2. Before we got his help, I sort of felt like I was in some kind of weird zone where everyone was super-friendly and at the same time could care less about helping us--it was strange and not at all like our usual SPG experience.
"Guest Safety Issues With This Hotel " Read full review on TripAdvisor   5/16/2012 Vote      
3. My feet were sliding around like I was at an ice rink.
"Guest Safety Issues With This Hotel " Read full review on TripAdvisor   5/16/2012 Vote      
4. We need more people like her around.
"Wedding Anniversary " Read full review on TripAdvisor   5/15/2012 Vote      
5. I stay often and I like this location for a quick getaway.
"A wonderful place to stay " Read full review on TripAdvisor   3/30/2012 Vote      
6. Since I recently lost my job this trip almost didn't happen but when we arrived he saw we were from his hometown of Oklahoma & loved our story so he upgraded us, & gave us a few perks like a room with a great view of the skyline, which was fantastic for the fireworks display that just happened to be downtown that weekend.
"Great Getaway " Read full review on TripAdvisor   3/6/2012 Vote      
7. Seems like the service improved and I Thought it was perfect the first time around.
"Sheraton Suites know how to please their customers. " Read full review on TripAdvisor   3/2/2012 Vote      
8. When I complained to management about them nickle-and-diming their regular customers, their only response was: 'If you don't like it, you can stay somewhere else.
"Poor Customer Service " Read full review on TripAdvisor   2/19/2012 Vote      
9. Instead, when I called about an upcoming stay in a Club-Level floor Suite, I was told that they are they now enforcing additional fees, like an $8 parking fee, just to squeeze extra dollars from few handful of people who park in it's otherwise very empty lot.
"Poor Customer Service " Read full review on TripAdvisor   2/19/2012 Vote      
10. Keep hiring people like her and you will always have a business.
"Front Desk Customer Service " Read full review on TripAdvisor   2/7/2012 Vote      
   
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