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Rank
2nd
Out of 366

Sheraton Phoenix Downtown Hotel

Average Price: $245  
 
Hotel Class:
340 North 3rd Street
Phoenix, 85004 View map  
3-Star Hotel Rank: 1 of 62
Average review rating: 4.25
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (23) , MyTravelGuide (5) , TripAdvisor (365)
SAFE TO BOOK ? (0/5 issues found)
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Helpful
Appears in 136 comments. 
The following words were used in comments with Helpful:
area (5)   busy (6)   concierge (10)   conference (6)   desk (19)   excellent (6)   extremely (7)   friendly (37)   great (6)   hotel (13)   housekeeping (5)   need (9)   nice (10)   not (8)   personable (7)   pleasant (6)   room (19)   service (20)   staff (62)   valet (8)    
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1. Fairly new hotel, great accommodations, helpful staff.
"Luxury near the convention center " Read full review on TripAdvisor   5/18/2012 Vote      
2. Thank you Leo Percopo, you have a nice hotel and great poeple helping you keep it running :).
"April 2012 - Conference " Read full review on TripAdvisor   4/30/2012 Vote      
3. Tom at the dront desk is absolutely wonderful, genuinely nice, funny and helpful.
"April 2012 - Conference " Read full review on TripAdvisor   4/30/2012 Vote      
4. This was awesome but when I called the Gen Mgr to ask for help I was told that they found my bags and the issue is resolved.
"LOST LUGGAGE overnight!!! BEWARE! " Read full review on TripAdvisor   4/25/2012 Vote      
5. Fast and friendly valet service, beautiful large lobby, large gift shop (souvenirs, drinks, snacks, magazine, plus everything else which you may have forgotten to pack), Starbucks in the lobby area with a nice selections of pastries and snacks (love the takeout salads too), nice pool area (the lady that works there is very friendly and hard working), large gym area, good housekeeping (my compliments to housekeeper BAN for her friendliness and helpfulness), good room service.
"Another EXCELLENT stay!! " Read full review on TripAdvisor   4/22/2012 Vote      
6. Another pleasant young lady asked how she could help.
"That's a First - Walking into an occupied room! " Read full review on TripAdvisor   4/21/2012 Vote      
7. Valet staff was uber-friendly and helpful.
"That's a First - Walking into an occupied room! " Read full review on TripAdvisor   4/21/2012 Vote      
8. helpful and offered information on the floors on where we needed to be for the event we were attending.
"Very Nice convention hotel " Read full review on TripAdvisor   4/18/2012 Vote      
9. One individual in particular helped us many times.
"Outstanding Service " Read full review on TripAdvisor   4/16/2012 Vote      
10. He was always willing to go above and beyond to help us with everything from luggage to material we had sent for our meeting to shipping to directions.
"Outstanding Service " Read full review on TripAdvisor   4/16/2012 Vote      
   
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