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Rank
2nd
Out of 366

Sheraton Phoenix Downtown Hotel

Average Price: $245  
 
Hotel Class:
340 North 3rd Street
Phoenix, 85004 View map  
3-Star Hotel Rank: 1 of 62
Average review rating: 4.25
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (23) , MyTravelGuide (5) , TripAdvisor (365)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Cares
Appears in 24 comments. 
The following words were used in comments with Cares:
bar (2)   customer (2)   desk (2)   employee (2)   great (3)   high (2)   hotel (5)   liked (3)   need (2)   nice (2)   professional (2)   single (2)   staff (4)    
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1. They are now safely back in my care.
"Honesty and Integrity " Read full review on TripAdvisor   3/28/2012 Vote      
2. I received an honest and factual report of the reason the situation occurred, and then Sarah proceeded to take care of everything.
"Second Time - Still fabulous! " Read full review on TripAdvisor   2/23/2012 Vote      
3. The desk staff are always incredibly attentive and they took care of me like I was the top VIP in the hotel.
"Amazing Staff, Very Comfortable, Great Location, CLEAN " Read full review on TripAdvisor   1/6/2012 Vote      
4. On check out, I spoke with another front desk agent, and noted to her that maintence had never came by to my room to look at the HVAC unit, and she didn't seem to care.
"Enjoyable " Read full review on TripAdvisor   12/26/2011 Vote      
5. To me, that showed she cared.
"Enjoyable " Read full review on TripAdvisor   12/26/2011 Vote      
6. And the people who work there are genuine - they really care - and they want to make sure that your stay is nothing but perfect.
"A lovely holiday party and overnight stay " Read full review on TripAdvisor   12/21/2011 Vote      
7. Matt Tobey at the main bar really cares about his customers and goes the extra mile.
"Great Service " Read full review on TripAdvisor   12/13/2011 Vote      
8. They got 2 bottles of cold water to enjoy and had their bags taken care of.
"Location...Location... Location.....But Not Adjacent! " Read full review on TripAdvisor   12/3/2011 Vote      
9. Sheraton management should take care of this because it is an eyesore and it gets viewed immediately as you open the door.
"Location...Location... Location.....But Not Adjacent! " Read full review on TripAdvisor   12/3/2011 Vote      
10. Instead, there was a massive wardrobe that came equipped with 10 high quality removeable hangers that easily took care of our hanging up needs and there were a few tiny shelves inside it that were barely big enough to hold a single shoe .
"Location...Location... Location.....But Not Adjacent! " Read full review on TripAdvisor   12/3/2011 Vote      
   
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