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Rank
2nd
Out of 366

Sheraton Phoenix Downtown Hotel

Average Price: $245  
 
Hotel Class:
340 North 3rd Street
Phoenix, 85004 View map  
3-Star Hotel Rank: 1 of 62
Average review rating: 4.25
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (23) , MyTravelGuide (5) , TripAdvisor (365)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Exceptional
Appears in 25 comments. 
The following words were used in comments with Exceptional:
area (2)   concierge (2)   desk (2)   downtown (3)   employee (2)   expectation (2)   food (2)   hotel (8)   housekeeping (3)   lobby (2)   location (3)   not (4)   offers (2)   please (2)   positive (2)   pretty (2)   room (7)   service (8)   staff (7)    
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1. dinner offered NO protein except for greasy dark meat chicken WITH the skin on it - blech.
"The Food is God Awful! " Read full review on TripAdvisor   4/2/2012 Vote      
2. downtown Phoenix is pretty dead on Sundays, except for the many homeless people that can be pretty aggressive about asking for money.
"Great hotel for business travelers " Read full review on TripAdvisor   3/2/2012 Vote      
3. Downtown Phoenix is weirdly, eerily quiet with little street-level retail or even humans (except for conventioneers walking from center to hotel) - unlike, say, Boston - not a CVS or fast food place in sight.
"lovely hotel, great staff " Read full review on TripAdvisor   2/13/2012 Vote      
4. 00 - conference rate) for the amenities offered here, and there certainly was not much to attract you to this area of Phoenix except for the Convention Center about 2-blocks away.
"High Expectations - Missed in a few areas " Read full review on TripAdvisor   2/3/2012 Vote      
5. Amelia in housekeeping is one of those exceptional women and employees who has a wonderfully positive and kind and helpful spirit and is excellent at what she does.
"It's the little things " Read full review on TripAdvisor   1/28/2012 Vote      
6. What makes room service exceptional? Truth be told the food was fine but it was the server who impressed me.
"Experience sincere customer service at Sheraton Downtown " Read full review on TripAdvisor   1/7/2012 Vote      
7. The staff was exceptional, from the moment we checked in to our daily excersions thru the parking garage to explore the city.
"Exceeded all Expectations! " Read full review on TripAdvisor   1/6/2012 Vote      
8. It was consistent in appearance and cleanliness of the rooms, however, the lobby, restaurant and work-out room were exceptional.
"Nice, Clean, Super Staff, GREAT STAY!! " Read full review on TripAdvisor   1/4/2012 Vote      
9. I travel often and try to stay at Sheraton locations all over the place, however, this one was exceptional.
"Nice, Clean, Super Staff, GREAT STAY!! " Read full review on TripAdvisor   1/4/2012 Vote      
10. Overall, I was pleased by the hotel, with the exception of the minor problems.
"Enjoyable " Read full review on TripAdvisor   12/26/2011 Vote      
   
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