Crowne Plaza Phoenix Airport, Phoenix, Helpful

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Rank

25th

Out of 366

Crowne Plaza Phoenix Airport	Average Price: $135 Check Rates

Hotel Class:

4300 East Washington Street

Phoenix, 85034 View map

3-Star Hotel Rank: 14 of 62
Average review rating: 3.3

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (6) , Expedia (19) , MyTravelGuide (182) , Travelocity (4) , TripAdvisor (142) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Helpful

Appears in 80 comments.

The following words were used in comments with Helpful:
bed (4) clean (5) desk (12) extremely (5) fast (4) friendly (26) good (5) hotel (15) need (4) nice (4) not (9) offers (3) park (4) pleasant (5) room (6) service (6) shuttle (5) sleep (6) staff (54) well (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The entire staff was extremely friendly, helpful, pro-active and competent.

"Great staff " Read full review on TripAdvisor 3/27/2012 Vote

2. Hotel staff was pleasant (excluding the front desk who was cordial at max) but all the help was very pleasant.

"Very pleased family " Read full review on TripAdvisor 2/20/2012 Vote

3. I needed some help and they really went above and beyond.

"Really nice stay--great staff " Read full review on TripAdvisor 1/27/2012 Vote

4. Next morning check-out was fast and friendly right up to the staff member in front of the hotel who helped load the lugage in the car without even a second thought.

"Phoenix Comfort " Read full review on TripAdvisor 1/19/2012 Vote

5. Grabbed my bag and walked out the door where I had been told to go and waited less than 3 minutes when the shuttle pulled up with a friendly, helpful driver who eagerly assissted with the luggage.

"Phoenix Comfort " Read full review on TripAdvisor 1/19/2012 Vote

6. The staff at the front desk was nice and helpful.

"OK for one night " Read full review on TripAdvisor 1/8/2012 Vote

7. Front desk not very helpful the Maint.

""A Hotel Botox is needed now" " Read full review on TripAdvisor 11/11/2011 Vote

8. Breakfast next morning brightened things up, good buffet and again staff bright and helpful.

"Tired " Read full review on TripAdvisor 11/2/2011 Vote

9. On the credit side the staff was friendly and helpful.

"Disappointing " Read full review on TripAdvisor 10/19/2011 Vote

10. Person at the front desk was helpful and friendly.

"Scary " Read full review on TripAdvisor 3/30/2011 Vote