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OpinionWell
Rank
16th
Out of 274

Westin Indianapolis

Average Price: $215  
 
Hotel Class:
50 South Capitol Avenue
Indianapolis, 46204 View map  
4-Star Hotel Rank: 6 of 14
Average review rating: 3.5
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (51) , MyTravelGuide (1104) , Travelocity (6) , TripAdvisor (269) , YahooTravel (21)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Exceptional
Appears in 45 comments. 
The following words were used in comments with Exceptional:
$ (4)   bathroom (5)   bed (7)   comfortable (6)   free (4)   great (5)   hotel (15)   internet (3)   location (6)   nice (4)   night (5)   not (8)   offers (3)   park (9)   pretty (3)   room (16)   service (3)   shower (5)   small (8)   staff (5)    
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1. This Westin was a decent hotel for a 5 night trade show stay EXCEPT for the very small bathroom.
"Tiny bathrooms " Read full review on TripAdvisor   5/16/2012 Vote      
2. The Westin Indianapolis is no exception.
"Great Property and Great customer service! " Read full review on TripAdvisor   1/24/2012 Vote      
3. I have stayed in this hotel twice in the last year- first time was decent despite problems with keys repeatedly not working- this time was another matter- We showed up at 5pm and the hotel was pretty full- despite requesting one king we were given two doubles in a room that was tiny- it hink it used to have one queen and that would have been ok- the bathroom was old and needed a major overhaul- the shower heads only partially worked, some of the jets were clogged and the closet was so small it was barely usable- the fitness center is great- no complaints there- except for a fairly pervasive odor- like mildew covered with industrial cleaner that was present on the 3rd floor leading to the gym and the second floor all the way into the upscale restaurant.
"Not the best by a long shot " Read full review on TripAdvisor   1/2/2012 Vote      
4. except for the Engineering Staff (Barbara and Mark) who was truly sympathetic with their apologies (and offered free internet and free pay per view for the inconvenience,and tried to fix the problems), forget getting any sympathy from the front desk and of all places the executive administrative assistand (Gail H).
"Horrible Customer Service and unsympathetic Executive Office " Read full review on TripAdvisor   10/25/2011 Vote      
5. This hotel is nice except for the rooms, bathroom was dirty, toilet didn't work just right.
"WAY TO PRICEY " Read full review on TripAdvisor   10/23/2011 Vote      
6. Ideal for any city centre event otherwise nothing exceptional.
"It's all about the location " Read full review on TripAdvisor   8/24/2011 Vote      
7. They accommodated our room with a small fridge, as they do not have them in the room, except one that charges you for whats inside, but not one to store your things in.
Read full review on MyTravelGuide   9/24/2009 Vote      
8. No problems or complaints, but it also was nothing exceptional.
"Average hotel, nothing exceptional " Read full review on TripAdvisor   6/6/2009 Vote      
9. Excellent location with museums and exceptional restaurants within easy walking distance.
Read full review on MyTravelGuide   9/3/2008 Vote      
10. Complimentary breakfast was exceptional.
Read full review on MyTravelGuide   9/3/2008 Vote      
   
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