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Rank
50th
Out of 279

Donovan House Washington Dc

Average Price: $293  
 
Hotel Class:
1155 14th Street NorthWest
Washington DC, 20005 View map  
3-Star Hotel Rank: 24 of 58
Average review rating: 4.28
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (85) , Travelocity (9) , TripAdvisor (370) , YahooTravel (1)
SAFE TO BOOK ? (0/5 issues found)
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Problem
Appears in 42 comments. 
The following words were used in comments with Problem:
bad (2)   elevator (2)   few (5)   guest (2)   hot (6)   hotel (9)   management (3)   new (5)   not (8)   pool (2)   reservation (3)   reviews (2)   room (11)   service (3)   shower (2)   slow (2)   staff (4)   suite (2)   water (6)   well (3)    
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1. Even so, the 'new property' problems we experienced were minor and immediately corrected.
"Another great Kimpton property! " Read full review on TripAdvisor   5/17/2012 Vote      
2. The people checking in next to us had similar problems.
"Hopefully not indicative of other Kimpton Hotels... " Read full review on TripAdvisor   5/15/2012 Vote      
3. They charged me one thing online, then wanted to charge me more in person (the guy even said, 'What website did you book this from?' Um, yours?) He told me he'd fix the problem, and upon checkout, guess what? The problem hadn't been fixed.
"Hopefully not indicative of other Kimpton Hotels... " Read full review on TripAdvisor   5/15/2012 Vote      
4. But get a load of this: the night manager took a personal interest in my call for sewing material to deal with a suit coat with a sudden lining problem.
"Exceptional service " Read full review on TripAdvisor   5/15/2012 Vote      
5. It's only a couple of blocks to a Metro stop so location is not a problem.
"a work in process " Read full review on TripAdvisor   4/29/2012 Vote      
6. The staff were very pleasant and helpful in this regard, but unfortunately, they could not 'fix' the problem and I was informed that this is just how it is.
"Don't stay here if you expect to wash " Read full review on TripAdvisor   7/12/2011 Vote      
7. The biggest problem for us was the use of the elevator for the rooftop bar.
"Disappointing " Read full review on TripAdvisor   7/8/2011 Vote      
8. In their defense, mechanical problems happen, and although we knew something was amiss the minute we walked in, only after I asked did they say there was a problem that they were working on.
"Not a Four Star " Read full review on TripAdvisor   6/6/2011 Vote      
9. Had a MAJOR problem the day we checked in, however.
"Not a Four Star " Read full review on TripAdvisor   6/6/2011 Vote      
10. Two problems with his explanation.
"Not Recommended " Read full review on TripAdvisor   6/1/2011 Vote      
   
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