Hotel Congress, Tucson, Rude

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Rank

45th

Out of 278

Hotel Congress	Average Price: $99 Check Rates

Hotel Class:

311 East Congress Street

Tucson, 85701 View map

2-Star Hotel Rank: 10 of 58
Average review rating: 3.26

OpinionWell Value Index: 2

Traveler reviews analyzed: TripAdvisor (76) , YahooTravel (13)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (1) apologetic (1) avoid (1) bad (9) badly (2) barely (1) broken (1) complaint (4) cramped (2) crap (1) damage (1) difficult (5) dirt (1) disappoint (6) downside (1) dump (1) fear (1) hard (2) issue (3) lack (4) loud (20) lumpy (2) mad (3) miserable (1) nasty (1) negative (1) noise (33) noisy (15) outdated (1) overpriced (1) pathetic (1) problem (9) ridiculous (1) roach (2) rock (5) rude (5) scald (3) sick (2) smelly (1) snooty (1) stained (1) stale (1) tear (1) tiny (5) uncomfortable (3) unfortunate (1) weird (1) worn (2) worst (3) wrong (1)

Rude	Appears in 6 comments.

The following words were used in comments with Rude:
desk (2) extremely (2) most (2) staff (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. A particular bartender, Barabra, gave me the most disrespectful, stubborn, rude, customer service ever.

"Poor Customer Service! " Read full review on TripAdvisor 2/3/2012 Vote

2. It was beyond rude.

"Great 4 day stay until front desk agent quoting policy was unwilling to work with us " Read full review on TripAdvisor 8/25/2011 Vote

3. While generally the desk staff has been as helpful as ever, evening experiences with extremely RUDE staff in the lobby (who were very harsh to our guests who just wanted to get a drink with us in the bar but were accosted by said staff for a cover (we weren't in or going into the club) sat badly.

"After 20 years at the Congress, we may be moving on... " Read full review on TripAdvisor 2/13/2011 Vote

4. The night time 'security' staff is extremely rude.

"If you want to sleep, don't stay here. Old, Outdated, and Overpriced. " Read full review on TripAdvisor 5/2/2010 Vote

5. Be advised there is a loud nightclub in the same building and the desk clerks are amazingly rude (disappointing in a city where most everyone is friendly).

"Overpriced Dump " Read full review on TripAdvisor 7/15/2007 Vote

6. But the level of rudeness and the complete lack of interest in our plight was too much for me.

"Huge Disappointment " Read full review on YahooTravel 2/28/2006 Vote