Hilton Tucson, Tucson, Complaint

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Rank

5th

Out of 278

Hilton Tucson	Average Price: $176 Check Rates

Hotel Class:

10000 North Oracle Road

Tucson, 85737 View map

4-Star Hotel Rank: 3 of 16
Average review rating: 3.89

OpinionWell Value Index: 10

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (35) , MyTravelGuide (150) , Travelocity (11) , TripAdvisor (354) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 31 comments.

The following words were used in comments with Complaint:
area (3) bar (2) complaints (31) design (3) experience (3) extra (3) free (3) good (3) guest (3) hotel (2) maid (2) money (3) not (3) park (4) pool (2) resort (2) room (10) service (4) updated (2) well (2)

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1. Our only complaint here was that the unit had a nice potential 'kitchen' and dining area with a microwave and fridge, but there was absolutely nothing for meal prep (no dishes, silverware, etc.

"Sunny vacation in Tucson " Read full review on TripAdvisor 5/5/2012 Vote

2. Our only complaint was that when we called the front desk on our drive in they put us on hold for 14 minutes.

"Nice facility, a pleasant surprise. " Read full review on TripAdvisor 5/4/2012 Vote

3. The only complaint we have ever received is service at the restaurant and bar being too slow and not as attentive as you'd expect for a resort of this caliber.

"Excellent Property/Needs Better Food Service " Read full review on TripAdvisor 4/24/2012 Vote

4. My only one tiny complaint was that there was no hair dryer in the room.

"Fabulous Spring Break Stay with Family " Read full review on TripAdvisor 4/5/2012 Vote

5. The only complaint would be that the DJ setup went through 10 p.

"We loved our getaway to El Conquistador. " Read full review on TripAdvisor 9/12/2011 Vote

6. Our major complaint is the bathrooms need updating.

"A little tired looking " Read full review on TripAdvisor 6/13/2011 Vote

7. They were an absolute disaster and oblivious to the complaints of conflicting room rates, disconnected calls, and then lost when trying to reconfirm.

"Beautiful setting, but a tired property " Read full review on TripAdvisor 7/20/2010 Vote

8. Really no complaints about this hotel, or at least what we experienced with it.

"Impressive " Read full review on TripAdvisor 7/9/2010 Vote

9. We had no complaint about the setting or room.

"Stay here, but don't eat here " Read full review on TripAdvisor 7/23/2009 Vote

10. The one complaint we had is that they could use better sound proofing between rooms.

"Overall we had a good experience. " Read full review on Expedia 7/8/2009 Vote