Hotel Oceana Santa Barbara, Santa Barbara, Complain

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OpinionWell
Rank

4th

Out of 107

Hotel Oceana Santa Barbara	Average Price: $292 Check Rates

Hotel Class:

202 West Cabrillo Boulevard

Santa Barbara, 93101 View map

3-Star Hotel Rank: 1 of 33
Average review rating: 2.85

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (76) , Travelocity (24) , TripAdvisor (551) , YahooTravel (40)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (5) avoid (9) awful (10) bad (48) bed bugs (5) big deal (5) broken (4) complain (32) complaint (13) confront (4) cramped (11) dated (9) difficult (8) dirt (4) dirty (29) disappoint (38) disgust (5) disturbing (9) downside (6) expensive (29) filthy (9) gross (9) hard (35) horrible (11) issue (26) lack (8) loud (36) mistake (7) mold (14) nasty (5) negative (15) noise (50) noisy (48) odor (4) outdated (5) overpriced (19) poor (15) problem (50) ridiculous (9) rude (11) slow (5) smell (44) terrible (15) tiny (34) too small (10) uncomfortable (8) unfortunate (10) worst (16) would have liked (6) wrong (7)

Complain

Appears in 48 comments.

The following words were used in comments with Complain:
$ (2) carpet (3) cheaper (2) desk (8) dirty (2) expectation (3) guest (3) hotel (7) management (6) not (15) price (2) rating (2) reviews (4) room (22) rude (2) small (3) smell (2) staff (8) upgraded (2) well (3)

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1. Why would anyone complain about the high cost of things in the 'goody basket' or drinks in the refrigerator? Every place is that way - just don't use it.

"Wonderful Experience " Read full review on TripAdvisor 5/14/2012 Vote

2. Anyhow, the very thing some reviewers were complaining about is exactly what we loved.

"Wow!!! Really Enjoyed! " Read full review on TripAdvisor 10/27/2011 Vote

3. Our room was super cute, cozy, CLEAN, just really nothing to complain about.

"Great 10th Year Anniversary Stay! " Read full review on TripAdvisor 10/12/2011 Vote

4. We were lucky, but a senior couple at the front desk was complaining that their car was towed in the night.

"Worst hotel experience ever. " Read full review on TripAdvisor 7/7/2011 Vote

5. they were completely out of coffee and there was no one around to complain too.

"Disappointed and Hungry " Read full review on TripAdvisor 6/14/2011 Vote

6. When I called to complain, I was told the manager would get back with me, which he or she never did.

"Be careful which room you get " Read full review on TripAdvisor 5/9/2011 Vote

7. I complained but the concierge said there's nothing they could do.

"Not Worth It! " Read full review on TripAdvisor 1/6/2011 Vote

8. But since I stayed in the room, I didn't complain and paid the $50 upgrade fee anyway.

"Yea... trust the reviews on this site " Read full review on TripAdvisor 12/20/2010 Vote

9. I am generally not a complainer, but the staff acts as though any question or request is an imposition.

"Bad Experience-Won't Return " Read full review on TripAdvisor 12/13/2010 Vote

10. To the staff's credit, before we could complain a staff member asked the guests to leave to pool area.

"Beautiful boutique hotel, gorgeous rooms, loud guests. " Read full review on TripAdvisor 7/27/2010 Vote