Montecito Inn, Santa Barbara, Complain

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Rank

28th

Out of 107

Montecito Inn	Average Price: $270 Check Rates

Hotel Class:

1295 Coast Village Road

Santa Barbara, 93108 View map

3-Star Hotel Rank: 17 of 33
Average review rating: 3.73

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (37) , Travelocity (6) , TripAdvisor (127) , YahooTravel (16)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a little on the small side (1) annoy (3) avoid (3) bad (7) broken (3) complain (8) complaint (4) cramped (2) dated (1) depressing (2) dirty (2) disappoint (7) disturbing (2) downside (4) expensive (4) filthy (2) hard (12) horrible (3) ignored (2) issue (4) lack (2) loud (7) mediocre (2) negative (4) noise (31) noisy (13) poor (3) pricey (3) problem (9) ridiculous (1) rock (3) rude (11) sad (1) shabby (1) smell (4) snooty (1) stained (2) stale (1) tear (1) terrible (3) tiny (9) unacceptable (1) uncomfortable (2) unfortunate (4) unhappy (1) unwelcoming (1) was a joke (1) weird (2) worn (3) wrong (2)

Complain

Appears in 9 comments.

The following words were used in comments with Complain:
generous (2) helpful (2) management (3) noise (2) not (2) offers (2) problem (2) room (4) rude (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I am not a complainer and can except some small problems with a hotel stay, but 3 other customers were in the lobby complaining of various problems with their rooms too.

"Dissappointed " Read full review on TripAdvisor 1/5/2012 Vote

2. When we complained were offered a room with air conditioning for the 1st night for an additional $91.

"Despite some problems, we enjoyed our stay. " Read full review on TripAdvisor 8/19/2011 Vote

3. I was on vacation so it was hard to really complain about much.

"Nice staff and location but small and hot " Read full review on TripAdvisor 5/4/2011 Vote

4. We complained and were offered king room that was slightly quieter, but still faced the highway.

"Too close to highway--lots of road NOISE! " Read full review on TripAdvisor 10/22/2009 Vote

5. We had no issues with noise, but I did notice the walls were very thin as some have complained.

"Cute and Cozy " Read full review on TripAdvisor 3/3/2009 Vote

6. When I called to complain no one came to help and when I spoke to the General Manager, Danny, he was unattentive, rude, and threatening.

"Don't Stay Here!!! Rude General Manager " Read full review on TripAdvisor 9/6/2007 Vote

7. When I called to complain no one came to help and when I spoke to the General Manager, Danny, he was unattentive, rude, and threatening.

"Don`t Stay Here!!! Rude General Manager " Read full review on TripAdvisor 9/6/2007 Vote

8. After we raised it as an issue upon check-out, managment comped us about 20% on the room, which was appreciated (but not why we complained).

"Really cute gem; don`t stay in room 200! " Read full review on TripAdvisor 12/31/2006 Vote

9. We complained to the front desk about the noise, and she just said 'Oh, really? I`m sorry.

"Do You Like Staying at NICE Hotels? Then Keep Looking, Friend!!! " Read full review on TripAdvisor 8/26/2006 Vote