Best Western San Diego, San Diego, Problem

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Rank

66th

Out of 517

Best Western San Diego	Average Price: $118 Check Rates

Hotel Class:

411 Hotel Circle South

San Diego, 92108 View map

2-Star Hotel Rank: 7 of 95
Average review rating: 3.07

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (127) , MyTravelGuide (3) , TripAdvisor (238) , YahooTravel (17)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (6) avoid (4) awful (4) bad (25) bed bugs (12) broken (3) complain (4) complaint (9) cramped (6) dangerous (4) dirty (8) disappoint (16) disgust (4) disturbing (3) downside (5) expensive (18) gross (8) hard (17) hardly (4) horrible (9) inconvenient (3) issue (15) lack (7) loud (17) mildew (5) mold (6) negative (9) nightmare (4) noise (49) noisy (10) odor (6) outdated (5) poor (8) pricey (6) problem (32) ridiculous (6) rude (14) scary (3) slow (5) smell (22) stale (3) terrible (5) tiny (13) too small (9) uncomfortable (6) unfortunate (9) unfriendly (5) unsafe (6) worst (12) wrong (8)

Problem

Appears in 36 comments.

The following words were used in comments with Problem:
bed (3) car (2) cares (2) charged (2) cruise (2) double (2) hard (2) hot (2) hotel (3) management (3) money (2) night (6) not (8) rating (2) room (12) service (2) shower (4) small (5) upgraded (2) water (3)

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1. Had problem with airport pickup.

"Good three Star " Read full review on TripAdvisor 4/22/2012 Vote

2. She tried to find a manager to take care of it, but after about 10 minutes wait, she gave up and took the restaurant charge off our bill without any problem.

"Some good, some bad but OK overall. " Read full review on TripAdvisor 4/13/2012 Vote

3. The technical support was helpful and managed to solve his problem, they even assigned him a case number for follow up in case he encountered more problem later.

"Some good, some bad but OK overall. " Read full review on TripAdvisor 4/13/2012 Vote

4. Wireless internet is included in the rate but my husband had a lot of problem trying to access it.

"Some good, some bad but OK overall. " Read full review on TripAdvisor 4/13/2012 Vote

5. They didn't know how to troubleshoot the problems, didn't communicate with one another about the problems and never offered any compensation for all the drama.

"Boo! " Read full review on TripAdvisor 9/26/2011 Vote

6. My problem was with the so-called 'shuttle service'.

"Poor Customer Service " Read full review on TripAdvisor 9/17/2011 Vote

7. The problem was the party next door.

"Hotel Okay, Customer Service stinks " Read full review on TripAdvisor 8/16/2011 Vote

8. The worst part was the front desk calls me two hours later to tell me they checked out the problem.

"Wow just wow " Read full review on TripAdvisor 7/28/2011 Vote

9. The pillow was the only problem though.

"pleasant stay on a holiday weekend " Read full review on TripAdvisor 6/5/2011 Vote

10. And even though we had a little mix up with the room, they corrected the problem right away.

"Great Place for the Price " Read full review on TripAdvisor 5/10/2011 Vote