Best Western San Diego, San Diego, Complaint

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Rank

66th

Out of 517

Best Western San Diego	Average Price: $118 Check Rates

Hotel Class:

411 Hotel Circle South

San Diego, 92108 View map

2-Star Hotel Rank: 7 of 95
Average review rating: 3.07

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (127) , MyTravelGuide (3) , TripAdvisor (238) , YahooTravel (17)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Complaint

Appears in 17 comments.

The following words were used in comments with Complaint:
best (2) complaints (17) hotel (2) room (4)

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1. No complaints there at all.

"Definitely worth the price " Read full review on TripAdvisor 12/30/2011 Vote

2. The biggest complaint was that the room was cold and the heater was of little value.

"Definitely worth the price " Read full review on TripAdvisor 12/30/2011 Vote

3. I have stayed at many hotels and honestly I have never had a complaint.

"Disgusting " Read full review on TripAdvisor 10/13/2011 Vote

4. The only complaints that I was that there wasn't a microwave in the room and the housekeeping was sporadic.

"Decent hotel for the money " Read full review on Expedia 8/23/2010 Vote

5. The only complaint would be the lack of electrical outlets in the room.

"Well maintained budget hotel " Read full review on TripAdvisor 3/11/2010 Vote

6. Even at the front desk, the clerk did not care about our complaints and did nothing about it.

"I will never go back " Read full review on Expedia 11/4/2009 Vote

7. I was positively impressed with the speed and personal response to my complaint (Kudos to Steve.

"Nasty front desk staff! " Read full review on TripAdvisor 10/8/2009 Vote

8. When I returned home, I called Best Western and filed a complaint.

"Nasty front desk staff! " Read full review on TripAdvisor 10/8/2009 Vote

9. Management is concerned with their image and were quick to my complaint to Best Western headquarters - see below.

"Nasty front desk staff! " Read full review on TripAdvisor 10/8/2009 Vote

10. Our only complaint was that there is only one electrical outlet in the bathroom area, so if you have the refrigerator plugged in, you have to unplug it if you want to blow dry your hair, make coffee, or use the iron.

"Decent hotel if you are a heavy sleeper! " Read full review on TripAdvisor 7/5/2009 Vote