Hilton San Diego Resort, San Diego, Complaint

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Rank

45th

Out of 517

Hilton San Diego Resort	Average Price: $258 Check Rates

Hotel Class:

1775 East Mission Bay Drive

San Diego, 92109 View map

4-Star Hotel Rank: 18 of 30
Average review rating: 3.41

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (65) , MyTravelGuide (602) , Travelocity (10) , TripAdvisor (598) , YahooTravel (37)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit pricey (7) annoy (12) awful (7) bad (53) broken (15) chipped (10) complain (31) complaint (25) dated (15) difficult (8) dingy (8) dirty (38) disappoint (56) disgust (8) downside (14) expensive (69) filthy (7) gross (10) hard (19) hassle (7) horrible (13) inconvenient (9) issue (33) lack (14) loud (25) mold (11) negative (24) noise (44) noisy (14) odor (7) outrageous (10) overpriced (23) poor (25) poorly (10) pricey (17) problem (53) rat (7) ridiculous (17) rude (27) shock (8) slow (10) smell (45) terrible (16) tiny (14) too small (6) uncomfortable (11) unfortunate (23) worn (15) worst (15) wrong (10)

Complaint

Appears in 55 comments.

The following words were used in comments with Complaint:
$ (11) area (3) bathroom (4) charged (7) children (3) clean (3) complaints (56) customer (3) dirty (3) fee (3) hotel (7) need (3) nice (3) night (8) park (11) patio (2) pool (5) room (4) service (2) small (3)

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1. Now that my complaints are out of the way, I do think it's important to address the positives of this hotel.

"Potential To Be Great! " Read full review on TripAdvisor 3/16/2012 Vote

2. I guesss they reviewed it and decided to raise it since they wer enot getting enough complaints.

"Outragous parking fee of $32. How do you justfiy that? " Read full review on TripAdvisor 3/4/2012 Vote

3. Pool area is great, only complaint is that you can only get drink service by the pool during season.

"Overall, great stay-great resort " Read full review on TripAdvisor 3/1/2012 Vote

4. The only complaint I have is there was no wifi in the room, there was an Ethernet cable for internet but it was useless with an ipad.

"Great Location for Seaworld " Read full review on TripAdvisor 1/27/2012 Vote

5. There was a reply by a hotel executive that white washed my complaint.

Read full review on TripAdvisor 1/10/2012 Vote

6. My only complaint was that the patio area was dirty from the previous guests.

"Loved it and can't wait to come back " Read full review on TripAdvisor 9/1/2011 Vote

7. No complaints whatsoever.

"Too pricey for what you got " Read full review on TripAdvisor 8/29/2011 Vote

8. Here are some of my complaints: 1.

"Not worth the money " Read full review on TripAdvisor 8/8/2011 Vote

9. The pool area is beautiful, my only complaint is babies are only allowed in the baby pool.

"Nice Hotel! " Read full review on TripAdvisor 7/21/2011 Vote

10. We will return, and this shows how making a complaint can be invaluable in getting a situation resolved and in learning how well we can be treated.

"Consistenly excellent - very responsive staff " Read full review on TripAdvisor 7/19/2011 Vote