2. -Used the decaf and was not left anymore the next day, wrote a note to ask for more from housekeeping, got 2 the next day-Used glasses were not replaced with clean ones the next day so from then on I left them in the sink and they got replaced-No shelves in the shower on which to place toiletries-Two light bulbs were out over the vanity and never got replaced during our stay-I can't swear that the heater was working, it seemed to only blow cold air, I could be wrongOverall it was disappointing and I would not stay there again given so many other choices.