Sheraton Suites San Diego, San Diego, Complaint

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Rank

34th

Out of 517

Sheraton Suites San Diego	Average Price: $199 Check Rates

Hotel Class:

701 A. Street

San Diego, 92101 View map

3-Star Hotel Rank: 15 of 101
Average review rating: 3.53

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (51) , MyTravelGuide (789) , Travelocity (7) , TripAdvisor (290) , YahooTravel (25)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 24 comments.

The following words were used in comments with Complaint:
bathroom (2) bed (2) complaints (24) desk (2) expense (2) favorite (2) generous (2) hotel (5) inconvenient (2) least (2) liked (2) need (2) night (2) park (7) pillow (2) reservation (2) room (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Our only complaint was the bed was as hard as a rock, we generally perfer a firm mattress but this was like sleeping on the floor.

"Very Nice " Read full review on TripAdvisor 2/26/2012 Vote

2. Minor complaints but they added up to general dissatisfaction.

"Everything was just okay. " Read full review on TripAdvisor 12/5/2011 Vote

3. The only complaint we did have was nothing that the hotel could control but a message to others who are staying in hotels.

"Excellent service, walking distance to restaurants, shopping and gaslamp district " Read full review on TripAdvisor 2/23/2011 Vote

4. No complaints with the bathroom.

"Excellent value if you can get a low rate. " Read full review on TripAdvisor 2/13/2011 Vote

5. I have no complaints about the staff.

"We loved our stay at this Sheraton " Read full review on TripAdvisor 2/10/2011 Vote

6. My only complaint with this hotel was the housekeeping.

"Lovely Location, Lousy Housekeeping!! " Read full review on TripAdvisor 1/9/2011 Vote

7. My only complaint is the Club Lounge.

"Club Lounge " Read full review on TripAdvisor 7/21/2010 Vote

8. The bathroom was so spacious I think it is a waste of space, but no complaints.

"Exceeded expectations in every way " Read full review on TripAdvisor 7/7/2010 Vote

9. it was great having some extra space in the room for our stay, and we had no complaints about anything.

"loved this hotel! " Read full review on TripAdvisor 6/10/2010 Vote

10. Overall, the staff were friendly and helpful - no complaints there.

"Good but could be better " Read full review on TripAdvisor 5/21/2010 Vote