10. we had reservations and due to arrive at supper - traffic was bad, so we were delayed - called the dana to ask about supper and was told dining room would close at 8:45 but we could eat at bar - was transfered to bar and told yes we could get food until 10 in the bar - arrived at 8:53 - told no food available - when i told the desk clerk of my call, he denied that i had even called - insisted i had called a different hotel - had to show my cell phone to prove that i had called - both desk clerk and manager on duty that night could hve cared less - we explained that we were only 8 minutes late, (because of them telling us we could eat there, we had given up our rental car and had no transportation) wasn't there something they could do - no, there was nothing that could be donefor us - terrible attitude - no porter available to help with luggage - finally got the security man to help us - just the worst attitudes and service possible - told to use take-out service in area for food, which we had to do - worst food we ever ate, and we were hungry too - refused to use any the dining facilities for our stay - why bother giving the dana any more business - because of the lack of consideration shown to us by these 2 young men, i would not stay here again hotel is about 10 minutes from city - better to stay there - also airport shuttle is available at their convenience for $* per couple - a taxi is $* and much quicker.