Homewood Suites San Diego, San Diego, Complaint

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Rank

35th

Out of 517

Homewood Suites San Diego	Average Price: $199 Check Rates

Hotel Class:

11025 Vista Sorrento Parkway

San Diego, 92130 View map

3-Star Hotel Rank: 16 of 101
Average review rating: 4.46

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (60) , Travelocity (4) , TripAdvisor (248) , YahooTravel (5)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 16 comments.

The following words were used in comments with Complaint:
complaints (16) desk (4) need (2) room (3)

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1. I had two complaints during this stay; the Air Conditioning went out in my original room and there were two mornings where there was no hot water.

"Comfortable stay, great staff, kind of isolated. " Read full review on TripAdvisor 3/18/2012 Vote

2. Maintenance responded very quickly to a couple of minor complaints (broken lamps)--at 9:00 at night.

"Excellent Choice for Family or Business " Read full review on TripAdvisor 8/12/2011 Vote

3. The only complaint I had here is that the desk chair doesn't go up very high in relation to the desk height.

"Awesome Stay! " Read full review on TripAdvisor 5/20/2011 Vote

4. Young lady at front desk just said, 'sorry to hear that' to my complaints.

"Great if you want a kitchen, free breakfast, free internet and free parking. " Read full review on TripAdvisor 5/20/2011 Vote

5. One tiny complaint: fold-out sofa and rollaway mattreses are AWFUL.

"Delighted we stayed here; would return " Read full review on TripAdvisor 7/8/2010 Vote

6. The location was kind of odd, but otherwise I don't have any complaints.

"Lovely room, great service and lots of amenities! " Read full review on TripAdvisor 7/5/2010 Vote

7. Now to the only real complaint on the trip.

"Great value for the amenities offered " Read full review on TripAdvisor 6/18/2010 Vote

8. My only complaint is that the family staying in the room above was very noisy and each evening we had to call the front desk about it.

"Good hotel for families " Read full review on Expedia 9/30/2009 Vote

9. No complaints.

"Perfect hotel for family " Read full review on TripAdvisor 7/11/2009 Vote

10. We had no complaints at all & would definitely go back.

"Make Your Reservation! " Read full review on Expedia 9/3/2008 Vote