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OpinionWell
Rank
23rd
Out of 504

Riverwalk Plaza Resort Hotel

Average Price: $139  
 
Hotel Class:
100 Villita Street
San Antonio, 78205 View map  
2-Star Hotel Rank: 1 of 155
Average review rating: 3.15
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (41) , MyTravelGuide (23) , Travelocity (3) , TripAdvisor (225) , YahooTravel (8)
SAFE TO BOOK ? (2/5 issues found)
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Problem
Appears in 21 comments. 
The following words were used in comments with Problem:
area (2)   arrival (2)   construction (2)   desk (3)   good (2)   hotel (2)   lobby (3)   money (2)   much (2)   never (3)   not (9)   pool (3)   room (7)   service (2)   useful (2)   walking (2)   wifi (2)    
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1. The value also is OKGood and clean room with good amenities and services, a little problem with the Wifi.
"GOOD VALUE OLD HOTEL " Read full review on TripAdvisor   5/19/2012 Vote      
2. It doesn't get much use and service isn't the best- not much of a problem with all the riverwalk restaurants close by.
"great value for riverwalk location " Read full review on TripAdvisor   4/2/2012 Vote      
3. If walking a distance is a problem for anyone, it's quite a hike to the populated areas of the River Walk.
"Misrepresentation. " Read full review on TripAdvisor   10/2/2011 Vote      
4. We had not problem with this.
"Great Location to Riverwalk " Read full review on TripAdvisor   9/7/2011 Vote      
5. They were having problems with the gate but i always got in with the help of the front desk.
"Great Location to Riverwalk " Read full review on TripAdvisor   9/7/2011 Vote      
6. Our only problem was not enough people working front desk.
"Not luxurious but on the river " Read full review on TripAdvisor   8/16/2011 Vote      
7. It is unfortunant that now I will have months of paperwork and charge disputes when a reasonable issue could have corrected the problem before checkout.
"DO NOT STAY HERE, THEY OVERCHARE YOUR CREDIT CARD " Read full review on TripAdvisor   8/5/2011 Vote      
8. In my short stay of 3 days I was highly disappointed when me and my wife got the rooms we were getting ready to go out and we were half necked when another couple enter our room with key and everything; I went to the Lobby and they fixed the problem, Lady in the front desk can't even find our name register when 15 min before I paid her with my credit card, we took a shower and went out to have dinner, come back to find out that our key can't open the doors I was staying on room 636 so I had to go back to the Lobby and re-key the card, once again they can't find anything on my name, I told them that I was on vacation and I was not going to stay there and show them how to use a computer, than I opened the door and when I went out to the restroom noticed that the water on the tub never drain out I call the Lobby and they said that the maintenance man was off duty until 7am of the next day that if I want him first thing in the morning there, I said yes, the man never showed up, I went to the store and bought some DRANO to make it work; in conclusion for the money I paid is not worth it and I think I'll never do that mistake again.
"I was disappointed " Read full review on TripAdvisor   6/22/2011 Vote      
9. Few easily fixed Wifi problems.
"My mom loved it but I thought it was just ok. " Read full review on TripAdvisor   8/10/2010 Vote      
10. However they choose not to tell me about the 'problem' until I arrive? I'd bet money they just decided to sell my room and stick me with a crappy one.
"Don't trust the fake reviews-HORRIBLE hotel " Read full review on TripAdvisor   7/26/2010 Vote      
   
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