Hyatt San Antonio, San Antonio, Complain

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Rank

10th

Out of 504

Hyatt San Antonio	Average Price: $280 Check Rates

Hotel Class:

600 East Market Street

San Antonio, 78205 View map

4-Star Hotel Rank: 8 of 32
Average review rating: 3.85

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (36) , Travelocity (11) , TripAdvisor (322) , YahooTravel (2)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (3) annoy (9) avoid (8) awful (6) bad (35) bed bugs (3) bit dated (3) bugs (3) chipped (3) complain (11) complaint (18) cramped (6) difficult (5) dirty (12) disappoint (26) downside (6) dump (5) expensive (39) gross (3) hard (11) hardly (4) hate (4) horrible (3) issue (21) lack (11) loud (8) mediocre (6) mistake (3) mold (3) negative (13) noise (33) noisy (8) outrageous (6) overpriced (12) poor (11) pricey (21) problem (33) ridiculous (6) slow (12) smell (15) stained (5) terrible (5) tiny (7) too small (7) unacceptable (4) uncomfortable (6) unfortunate (8) worn (3) worst (6) wrong (10)

Complain

Appears in 11 comments.

The following words were used in comments with Complain:
busy (2) concierge (2) hotel (3) not (4) problem (2)

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1. Of all things to complain about .

"Nice hotel, perfect for concention goers " Read full review on TripAdvisor 5/7/2010 Vote

2. Room 2419 had a nice view, but there must been a problem with the water pressure I complained twice but no one at the front desk did a thing.

"Grand Hyatt San Antonio for the Woman's NCAA Tourament April 1st-7th 2010 " Read full review on TripAdvisor 4/12/2010 Vote

3. I did not report it, so I can't complain.

"Nice Hotel in a Great Location " Read full review on TripAdvisor 4/29/2009 Vote

4. We complained about all the above as it happened, with very little sympathy or help and the girl who checked us out said, 'Well, this hotel is really for business travelers.

"Poor service, misrepresentation, & long waits for everything. " Read full review on TripAdvisor 4/27/2009 Vote

5. When we complained the next day to the concierge, she said she would send up 3 breakfast buffet coupons.

"Poor service, misrepresentation, & long waits for everything. " Read full review on TripAdvisor 4/27/2009 Vote

6. When we complained that night, nothing was done.

"Poor service, misrepresentation, & long waits for everything. " Read full review on TripAdvisor 4/27/2009 Vote

7. I do have to complain about the train whistles.

"Good choice for business maybe not for tourism " Read full review on TripAdvisor 3/20/2009 Vote

8. When I called the concierge, I was told that other guests had also been complaining.

"Grand Hyatt is Not All that Grand " Read full review on TripAdvisor 11/24/2008 Vote

9. I am not big on complaining but this hotel is not all it is cracked up to be.

"You would never know this property is new! " Read full review on Travelocity 10/1/2008 Vote

10. I can not complain about anything about our stay at this hotel outside of the fact that there was a ridiculous fee to use the internet on the business center computers.

"Loved our stay at this new hotel " Read full review on TripAdvisor 9/6/2008 Vote