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Rank
15th
Out of 504

Menger Hotel San Antonio

Average Price: $186  
 
Hotel Class:
204 Alamo Plaza
San Antonio, 78205 View map  
3-Star Hotel Rank: 3 of 111
Average review rating: 3.47
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (60) , MyTravelGuide (1) , Travelocity (5) , TripAdvisor (372) , YahooTravel (39)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Lack
Appears in 21 comments. 
The following words were used in comments with Lack:
attentive (2)   brunch (2)   buffet (2)   customer (4)   desk (2)   guest (2)   historic (2)   hotel (7)   lacking (21)   not (3)   problem (4)   room (3)   service (6)    
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1. The small room containing 5 cardio workout instruments lacked mattresses and free weights.
"A beautiful historical hotel with moderate amenities and service " Read full review on TripAdvisor   4/6/2012 Vote      
2. The only complaint I would have is the lack of shelf space in the bathroom.
"Great stay " Read full review on TripAdvisor   12/13/2011 Vote      
3. We usually try to stay at historic properties as they are usually close to points of interest and have character that is lacking in newer properties.
"I liked it, no complaints " Read full review on TripAdvisor   10/12/2011 Vote      
4. When I finally got to talked to a front desk manger about my problem he may of had the intelligence to solve it but lacked any customer service ability.
"one of the worst hotels I have ever stayed in. " Read full review on TripAdvisor   5/30/2011 Vote      
5. Every front desk clerk lacked basic problem solving skills, and had below average intelligence (which made a minor check in problem a huge problem).
"one of the worst hotels I have ever stayed in. " Read full review on TripAdvisor   5/30/2011 Vote      
6. The only dissapointment for my kids were the lack of ghosts that are said to haunt this hotel.
"Great Spring Break 2011! " Read full review on TripAdvisor   3/20/2011 Vote      
7. The hotel restaurant is supposed to be nice, but I haven't tried anything other than the brunch buffets, which had some great items, but which lacked the variety found at some brunch buffets.
"Nice historic hotel with great location. " Read full review on TripAdvisor   5/19/2010 Vote      
8. Very, very disappointed with the service and the lack of consideration for guests.
"Huge Disappointment: Housekeeping Threw Out My Belongings Before I Checked Out " Read full review on Expedia   5/3/2010 Vote      
9. We were very irritated with their lack of service, however, did our best not to let that ruin our stay.
"Great Location but Some Disadvantages.. " Read full review on TripAdvisor   3/22/2010 Vote      
10. The waitstaff was very rude and lacked customer service skills.
"Great Location but Some Disadvantages.. " Read full review on TripAdvisor   3/22/2010 Vote      
   
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