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Rank
19th
Out of 504

Hilton Hotel San Antonio

Average Price: $254  
 
Hotel Class:
200 South Alamo Street
San Antonio, 78205 View map  
4-Star Hotel Rank: 11 of 32
Average review rating: 3.88
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (42) , MyTravelGuide (657) , Travelocity (15) , TripAdvisor (344) , YahooTravel (34)
SAFE TO BOOK ? (2/5 issues found)
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Complain
Appears in 20 comments. 
The following words were used in comments with Complain:
$ (6)   breakfast (2)   charged (3)   discount (2)   good (2)   hotel (3)   internet (2)   management (3)   music (3)   night (2)   not (4)   park (5)   price (3)   room (5)   service (2)   valet (2)    
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1. pool under construction, not mentioned when I purchased the room, 'free' internet in lounge didn't work and I spent an hour over several days trying to make it work; So I had to pay the fees for the internet in the room; when I complained the staff reimbursed me 10$; half of what I had to pay due to their failure to provide services.
"staff not very responsive, flies, pool closed " Read full review on TripAdvisor   3/10/2012 Vote      
2. We were initially charged for that night, but the hotel manager agreed to drop the charge and was courteous about doing so when we complained.
"Problems " Read full review on TripAdvisor   3/4/2012 Vote      
3. Despite several complaints (we were told that others had also complained, that the manager was checking out the problem, that the manager was at the reception asking that the music be turned down, that the music had been turned down), there was no decrease in the volume of the music, which continued.
"Problems " Read full review on TripAdvisor   3/4/2012 Vote      
4. complained and got 50% discount on service.
"Not 4 Star in my books " Read full review on TripAdvisor   10/13/2011 Vote      
5. My wife was complaining So I just walked down to the Walgreens store 8-10 blocks way and bought a $25 fan.
"Loved the area Great location.. air conditioner awful " Read full review on TripAdvisor   9/6/2011 Vote      
6. On Tripadvisor many of us complain about old tired hotels.
"Construction NOISE -- ask about it! Otherwise OK. " Read full review on TripAdvisor   7/13/2011 Vote      
7. We complained and was told this was Texas.
"Cockroaches all over the balcony! " Read full review on TripAdvisor   6/1/2011 Vote      
8. Everyone here on TripAdvisor seems to complain about the price for valet parking -- well, its a major tourist destination, and parking is just going to be a hassle almost anywhere in an unfamiliar city.
"Great Location -- very close to the Convention Center " Read full review on TripAdvisor   4/13/2011 Vote      
9. Parking is expensive as some have complained but I have found that to be true in any large city; and now that San Antonio is one of the top ten cities in size it does not shock me to pay $20+ a night for parking.
"Location, Location, Location " Read full review on TripAdvisor   9/7/2010 Vote      
10. We were a little rowdy but no one ever complained on us so I have to say the neighbors couldnt hear us.
"Best Place to stay on Riverwalk " Read full review on TripAdvisor   3/26/2009 Vote      
   
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