Hilton Salt Lake City, Salt Lake City, Shock

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OpinionWell
Rank

3rd

Out of 192

Hilton Salt Lake City	Average Price: $199 Check Rates

Hotel Class:

255 South West Temple

Salt Lake City, 84101 View map

4-Star Hotel Rank: 2 of 7
Average review rating: 4.01

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (61) , MyTravelGuide (256) , Travelocity (9) , TripAdvisor (346) , YahooTravel (17)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Shock

Appears in 4 comments.

The following words were used in comments with Shock:
customer (2) service (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. shocking that HGI in downtown Salt Lake City provides the best customer service in the country.

"The Best Customer Service Hotel in the US " Read full review on TripAdvisor 12/8/2011 Vote

2. We asked for one of the roll out beds they offer and we were shocked to find a charge for it on our bill.

"Hugely disappointing " Read full review on TripAdvisor 8/10/2010 Vote

3. We were shocked about the cost of parking.

Read full review on MyTravelGuide 3/9/2009 Vote

4. I`m mostly shocked at the lack of customer service and follow through.

"Lack of customer service follow through - they do "routine" well. " Read full review on TripAdvisor 2/8/2007 Vote