Hilton Salt Lake City, Salt Lake City, Complain

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Rank

3rd

Out of 192

Hilton Salt Lake City	Average Price: $199 Check Rates

Hotel Class:

255 South West Temple

Salt Lake City, 84101 View map

4-Star Hotel Rank: 2 of 7
Average review rating: 4.01

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (61) , MyTravelGuide (256) , Travelocity (9) , TripAdvisor (346) , YahooTravel (17)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 12 comments.

The following words were used in comments with Complain:
bed (2) hotel (3) much (2) not (4) room (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I've never complained to a hotel before but this guys, Adam, made it right.

"great customer service " Read full review on TripAdvisor 4/7/2012 Vote

2. However, once I complained the manager was very helpful.

"great customer service " Read full review on TripAdvisor 4/7/2012 Vote

3. Nothing to complain about.

"Excellent service, quiet, great location " Read full review on TripAdvisor 1/19/2012 Vote

4. At 1st I avoided calling the desk because I do not complain much and they probably thought I was being picky .

"Be careful what room they put you in. " Read full review on TripAdvisor 8/12/2011 Vote

5. No issues at all, and the only thing I can complain about at all is that their beds are not as nice as mine at home, but that is a nit (and this is typically the case with hotel beds).

"Excellent hotel in Salt Lake City " Read full review on TripAdvisor 7/13/2011 Vote

6. I waited about another 15 minutes to get my waiters attention and when I did he apologized for the lousy food and said he complained about how they were presenting the BLT's.

"Clean, adequate...but the WORST food service ever! " Read full review on TripAdvisor 9/20/2010 Vote

7. Stayed one Saturday night and for the most part found little to complain about, especially as we had only paid $55 through Priceline.

"Generally pleased " Read full review on TripAdvisor 5/17/2010 Vote

8. com and I am not sure this is quite up to 4 star standards but for the rate we got I can't complain.

"Not quite 4 stars " Read full review on TripAdvisor 1/29/2010 Vote

9. I`m usually pretty critical and there was absolutely nothing I would complain about with the Hilton Garden Inn.

"#1 For A Reason!!! " Read full review on TripAdvisor 9/25/2008 Vote

10. We complained about the room being dirty and the staff said okay we will take a look at the room after we left.

Read full review on MyTravelGuide 9/4/2008 Vote