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Rank
13th
Out of 119

Sheraton Raleigh

Average Price: $183  
 
Hotel Class:
421 South Salisbury Street
Raleigh, 27601 View map  
3-Star Hotel Rank: 8 of 21
Average review rating: 3.38
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (31) , MyTravelGuide (81) , Travelocity (5) , TripAdvisor (128) , YahooTravel (15)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Issue
Appears in 15 comments. 
The following words were used in comments with Issue:
downtown (3)   friendly (3)   hot (2)   hotel (3)   never (2)   not (5)   park (2)   secure (2)   staff (3)    
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1. I'm a little freaked about the bed bug epidemic elsewhere so pretty observent and I had NO issues at all for the hotel.
"Great Room, Great Location, Great Price " Read full review on TripAdvisor   4/19/2012 Vote      
2. Hot water was never an issue in the showers, in fact, most of the time it was too hot.
"Nice location downtown " Read full review on TripAdvisor   2/21/2012 Vote      
3. It made us wonder if the security is an issue at this downtown hotel, although Raleigh downtown seemed very clean and quiet and we walked to our engagement.
"Pricey downtown hotel " Read full review on TripAdvisor   12/11/2011 Vote      
4. I suspect there must be a managment issue.
"The reivews about poor service and staff attitude are true " Read full review on TripAdvisor   12/8/2011 Vote      
5. The staff went over and above to help solve my issue, including a followup.
"Great Customer Service! Nice rooms. " Read full review on TripAdvisor   8/17/2011 Vote      
6. After about 20 minutes of not a lot of info and not getting a key, I start to get annoyed and the security guard comes over and gives me an attitude when I try and explain what the issue is.
"Worst staff ever " Read full review on TripAdvisor   1/4/2011 Vote      
7. Beyond that, the hotel was dirty, the staff was only slightly friendly, I didn't receive a wakeup call one morning (but it came 14 hours later, after midnight that night) and there was no on-screen checkout available because of computer issues.
"Raleigh Sheraton - Better Think Twice " Read full review on Expedia   12/22/2009 Vote      
8. I have stayed in many Sheratons all over the country and never had any major issues with them.
"DO NOT STAY HERE- THE WORST HOTEL EVER " Read full review on TripAdvisor   8/3/2009 Vote      
9. The staff was very good about what they had to do to correct issues.
Read full review on MyTravelGuide   11/20/2008 Vote      
10. While some of the administration was friendly, others were not so friendly-I truly felt I was inconveniencing them when I needed to have an issue resolved.
"Dissatisfied " Read full review on TripAdvisor   9/13/2008 Vote      
   
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