Sheraton Raleigh, Raleigh, Frustrated

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Rank

13th

Out of 119

Sheraton Raleigh	Average Price: $183 Check Rates

Hotel Class:

421 South Salisbury Street

Raleigh, 27601 View map

3-Star Hotel Rank: 8 of 21
Average review rating: 3.38

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (31) , MyTravelGuide (81) , Travelocity (5) , TripAdvisor (128) , YahooTravel (15)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (7) avoid (2) awful (4) bad (12) badly (2) broken (7) chipped (4) complain (9) complaint (7) cramped (2) dangerous (2) dated (5) difficult (2) dirty (9) disappoint (9) downside (5) expensive (8) frustrated (2) hard (4) hardly (3) hassle (3) horrible (7) issue (14) lack (6) loud (2) mediocre (3) mold (8) negative (2) nightmare (2) noise (12) noisy (3) outdated (3) outrageous (3) overpriced (3) peeling (2) poor (6) poorly (2) problem (21) ridiculous (5) rude (6) sad (1) scary (2) sick (2) slow (7) smell (9) tiny (5) unfortunate (3) weird (3) worst (5) wrong (4)

Frustrated

Appears in 5 comments.

The following words were used in comments with Frustrated:
downtown (2) driving (2) extensive (2) hotel (4) problem (2) renovation (2) service (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I was there for a whole week, did mention the problem, and nothing was done to fix the situation, which was quite frustrating.

"Decent " Read full review on TripAdvisor 9/19/2011 Vote

2. In today's society where customer service is becoming something of the past with automated frustrating voice prompts and dead end service loops, this was such a fresh and helpful change.

"Great Customer Service! Nice rooms. " Read full review on TripAdvisor 8/17/2011 Vote

3. I don`t know how these things work, but besides being frustrating and unacceptable for a hotel of this class and self-professed standards, the problems with the cards made me wonder about the security of the hotel door locks themselves.

"Good value, some kinks " Read full review on TripAdvisor 5/22/2006 Vote

4. Downtown Raleigh is undergoing extensive renovations near the hotel so driving nearby was frustrating.

Read full review on MyTravelGuide 5/27/2005 Vote

5. Downtown Raleigh is undergoing extensive renovations near the hotel so driving nearby was frustrating.

Read full review on MyTravelGuide 5/25/2005 Vote