Hotel Lucia, Portland, Complain

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OpinionWell
Rank

29th

Out of 287

Hotel Lucia	Average Price: $181 Check Rates

Hotel Class:

400 SouthWest Broadway

Portland, 97205 View map

4-Star Hotel Rank: 9 of 16
Average review rating: 4.2

OpinionWell Value Index: 7

Traveler reviews analyzed: YahooTravel (25) , MyTravelGuide (16) , Travelocity (3) , Expedia (35) , TripAdvisor (373)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 13 comments.

The following words were used in comments with Complain:
$ (2) desk (2) hotel (4) night (3) not (3) room (4) staff (2)

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1. At our arrival, the front desk staff didnt give us an important package and we missed the first day of wedding activities, not did anyone apologize when we complained the next day nor when we checked out four days later--so much for caring about customers.

"Sloppy service and matchbox room " Read full review on TripAdvisor 10/11/2011 Vote

2. And no, we didn't complain, we were on vacation and didn't want the inconvenience of moving rooms or dealing with hotel maintenance staff for a one night stay.

"Gorgeous hotel, with paper thin walls and unpredictable heater. " Read full review on TripAdvisor 3/1/2011 Vote

3. I can't complain for the price I paid.

"Nice stay but small room " Read full review on TripAdvisor 6/3/2010 Vote

4. The valet fee seemed a bit high ($30 per night), but considering that this was the average rate for all downtown hotels that don't have on-site parking, it was rather hard to complain.

"Been Before, Will Stay Again " Read full review on TripAdvisor 5/12/2010 Vote

5. i complained the morning but supposedly there was nothing they could do but comp our movie rental which was as expensive as going to the theater.

"A SleepLESS Valentines Vacation " Read full review on TripAdvisor 2/22/2010 Vote

6. Friends who stayed at the hotel last year had complained that their room had been a little small, but the suite was great.

"Modern, hip hotel with great service " Read full review on TripAdvisor 8/24/2008 Vote

7. Another reviewer complained about early check in problems.

"Very nice hotel and a good value " Read full review on TripAdvisor 6/8/2008 Vote

8. We called the front desk and other people were also complaining due to the noise.

"Bring the ear plugs!! " Read full review on TripAdvisor 2/18/2008 Vote

9. Overall I can`t complain about the experience and would likely return to the hotel.

"Probably overrated but not bad " Read full review on TripAdvisor 7/5/2007 Vote

10. I called to the front to complain and they told me that since i booked with expedia there was nothing they could do.

"very small room and bathroom... " Read full review on TripAdvisor 8/8/2006 Vote