Doubletree New Orleans, New Orleans, Rude

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Rank

54th

Out of 427

Doubletree New Orleans	Average Price: $111 Check Rates

Hotel Class:

300 Canal Street

New Orleans, 70130-1010 View map

3-Star Hotel Rank: 28 of 125
Average review rating: 3.36

OpinionWell Value Index: 9

Traveler reviews analyzed: Expedia (91) , MyTravelGuide (270) , Travelocity (2) , TripAdvisor (404) , YahooTravel (26)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (4) avoid (5) awful (7) bad (54) badly (5) bed bugs (5) big deal (5) broken (19) chipped (5) complain (22) complaint (13) cramped (8) damage (5) dated (9) difficult (8) dirty (15) disappoint (18) disgust (6) expensive (18) filthy (7) hard (21) horrible (14) inconvenient (6) issue (27) lack (4) loud (29) mildew (5) mold (11) nasty (4) negative (9) nightmare (7) noise (50) noisy (18) odor (8) overpriced (7) poor (17) pricey (5) problem (60) roach (7) rude (10) shabby (5) slow (14) smell (30) terrible (23) tiny (32) too small (4) unfortunate (15) worn (13) worst (20) wrong (10)

Rude	Appears in 20 comments.

The following words were used in comments with Rude:
attentive (2) bill (2) customer (2) desk (4) horrible (2) improve (2) management (3) not (4) poor (2) room (6) service (5) staff (8)

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1. When we approached the desk and inquired about our room the front desk attendant rudely told us she had called to notify us.

"Not the Norm for Doubletree " Read full review on TripAdvisor 4/8/2012 Vote

2. Customer Service: The customer service was horrible the front desk clerks were rude and unprofessional.

"Awful Costumer Service!!!!! " Read full review on TripAdvisor 3/29/2012 Vote

3. Totally incompetent, rude, and just did not want to be bothered with his duties.

"You have been warned! " Read full review on TripAdvisor 2/24/2012 Vote

4. Our various experience with the front desk staff, whether upon check-in or asking for recommendations or assistance, where underwhelming at best and bordering on rude.

"Not much to recommend this hotel " Read full review on TripAdvisor 10/25/2011 Vote

5. Staff at check in was OK; however, at checkout I had to have the bill corrected and she was rude when I informed her the bill was incorrect.

"Good location, small rooms, staff could be friendlier " Read full review on TripAdvisor 6/16/2011 Vote

6. The manager was extremely rude and didn't even apologize.

"Not Impressed " Read full review on Expedia 4/14/2010 Vote

7. While the staff was not rude, they certainly couldn't be considered warm and friendly.

"Disappointed in the Big Easy " Read full review on TripAdvisor 2/6/2009 Vote

8. I got a different story from their horribly rude staff every day, I went down to the lobby to wait in their long lines to talk to them.

Read full review on MyTravelGuide 1/7/2009 Vote

9. Some staff rude and unhelpful.

Read full review on MyTravelGuide 5/15/2008 Vote

10. Valet personnel were very rude.

Read full review on MyTravelGuide 4/14/2008 Vote