Doubletree New Orleans, New Orleans, Horrible

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Rank

54th

Out of 427

Doubletree New Orleans	Average Price: $111 Check Rates

Hotel Class:

300 Canal Street

New Orleans, 70130-1010 View map

3-Star Hotel Rank: 28 of 125
Average review rating: 3.36

OpinionWell Value Index: 9

Traveler reviews analyzed: Expedia (91) , MyTravelGuide (270) , Travelocity (2) , TripAdvisor (404) , YahooTravel (26)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Horrible

Appears in 27 comments.

The following words were used in comments with Horrible:
beauty (2) car (2) clean (2) comfortable (3) customer (3) desk (2) great (5) hotel (6) local (2) need (3) park (5) room (7) rude (2) service (4) small (3) smell (4) spacious (2) staff (5) stains (2) valet (3)

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1. Customer Service: The customer service was horrible the front desk clerks were rude and unprofessional.

"Awful Costumer Service!!!!! " Read full review on TripAdvisor 3/29/2012 Vote

2. It smelled horrible.

"Old, needs updating " Read full review on TripAdvisor 10/11/2011 Vote

3. The valet was slow, concierge didn't know the area at all, and the cell phone reception was horrible.

"Nice enough, but not spectacular " Read full review on TripAdvisor 7/28/2011 Vote

4. Parking is HORRIBLE .

"Never Ever Again ! " Read full review on TripAdvisor 7/16/2011 Vote

5. Our shower curtain smelled horrible (indescribable) and our comforter had a huge yellow stain on it (???urine? hopefully juice?) which was only discovered after a night of sleeping on it.

"DO NOT STAY HERE --- and do NOT book the "ROMANCE PACKAGE" " Read full review on TripAdvisor 5/21/2011 Vote

6. I've had times when the valet has my car within 5 minutes of calling which is great but also had one horrible experience when it took 40 minutes for my car and I was therefore late to a meeting.

"One of my new orleans favorites... " Read full review on TripAdvisor 5/10/2011 Vote

7. This hotel is HORRIBLE and I love New Orleans but they need better Management at this hotel and all there problems need to be fixed.

"HORRIBLE!!! " Read full review on TripAdvisor 2/27/2011 Vote

8. As much as I want to like this place - I cannot - the staff was awesome and very friendly - the fitness room was a little small but clean and all the machines were in working order and all PRECOR - the room itself was clean but really really old with peeling paint, broken desks and horrible terribly stained rugs.

"Staff was so nice - wished the rooms were " Read full review on TripAdvisor 1/29/2011 Vote

9. the bathroom was so small you have to step into the tub to close the door, no fridge in the room, doors are cheap and horrible.

"Expected More " Read full review on TripAdvisor 7/3/2010 Vote

10. When we returned, the toilet had been used, left unflushed, and smelled horrible.

"Disappointment in the Big Easy " Read full review on TripAdvisor 5/17/2010 Vote