Drury New Orleans, New Orleans, Mistake

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Rank

2nd

Out of 427

Drury New Orleans	Average Price: $162 Check Rates

Hotel Class:

820 Poydras Street

New Orleans, 70112-1016 View map

3-Star Hotel Rank: 2 of 125
Average review rating: 4.54

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (25) , MyTravelGuide (1) , TripAdvisor (471) , YahooTravel (23)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Mistake

Appears in 2 comments.

The following words were used in comments with Mistake:

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1. Instead, the woman put the assistant manager on the phone, Jacque Boutte, who was condescending and rude to my friend and I via telephone; Jacque refused to admit there was a mistake as well.

"Terrible customer service from Drury ruined my stay in NOLA " Read full review on TripAdvisor 7/8/2011 Vote

2. There was only one woman working the desk, who flat out denied that there was a mistake at all.

"Terrible customer service from Drury ruined my stay in NOLA " Read full review on TripAdvisor 7/8/2011 Vote