Drury New Orleans, New Orleans, Complaint

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Rank

2nd

Out of 427

Drury New Orleans	Average Price: $162 Check Rates

Hotel Class:

820 Poydras Street

New Orleans, 70112-1016 View map

3-Star Hotel Rank: 2 of 125
Average review rating: 4.54

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (25) , MyTravelGuide (1) , TripAdvisor (471) , YahooTravel (23)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (4) annoy (2) apologetic (3) avoid (3) bad (25) badly (2) big deal (2) broke (3) chipped (24) complain (11) complaint (15) damper (3) dangerous (4) dated (5) delay (3) difficult (2) dirty (6) disappoint (16) disturbing (2) downfall (3) downside (8) expensive (17) hard (6) hassle (3) hate (4) issue (24) lack (2) loud (8) mad (4) mistake (2) mold (2) nasty (2) negative (12) noise (24) noisy (10) poor (6) problem (42) rude (4) slow (5) smell (8) stained (2) terrible (4) tiny (6) uncomfortable (6) unfortunate (9) unsafe (4) worn (4) worst (5) would have liked (2) wrong (3)

Complaint

Appears in 31 comments.

The following words were used in comments with Complaint:
bathroom (4) biggest (2) breakfast (2) coffee (2) comfortable (2) complaints (31) free (3) hotel (5) keycard (2) lacking (2) most (2) night (2) not (3) park (3) pillow (2) room (10) small (3) snacks (2) wall (2) water (2)

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1. ' Only one whiney complaint - $25 ++ per night for the car.

"Save a bundle in comfortable surroundings " Read full review on TripAdvisor 4/29/2012 Vote

2. My only complaint is that one of the reasons I booked this hotel was because it said it had a gym/exercise room.

"Nice staff, good location, but wondering about the gym " Read full review on TripAdvisor 4/22/2012 Vote

3. As to the issue at hand, the subject of this email provides the basic complaint.

"Beautiful Hotel, Excellent Breakfast & KickBack meals, Professional Staff " Read full review on TripAdvisor 3/21/2012 Vote

4. My complaint is directed towards the company for promoting this flawed policy.

"Good value with a cheap after taste " Read full review on TripAdvisor 12/1/2011 Vote

5. Our only complaint was that the windows in the suite we had were very small,making the room very dark even during the day.

"Great Location " Read full review on TripAdvisor 9/15/2011 Vote

6. i love the drury chain each hotel is similar but the one in new orleans is built in an older builder but the rooms resemble most in the chain, large roomy with nice bathrooms, hair dryer, iron, frig, coffee maker with coffee free long distance calls,free breakfast and snacks in evening with drinks beer and wine for adults free HBO and parking except during special occasions(mardi gras sugar bowl, jazz fest) and they take pets i stay at drury as much as i can and would surely recommend it to anyone i have no complaints.

"great place " Read full review on TripAdvisor 9/12/2011 Vote

7. My only complaint about this stay was at check in.

"Another Good Experience at the Drury " Read full review on TripAdvisor 8/19/2011 Vote

8. My only complaint would be the lack of amenities in the bathrooms.

"A good choice... " Read full review on TripAdvisor 8/4/2011 Vote

9. No complaints.

"Great value, no complaints and would stay again. " Read full review on TripAdvisor 7/27/2011 Vote

10. Only complaint I would say would be the parking.

"LOVED!LOVED!LOVED IT!! " Read full review on TripAdvisor 7/21/2011 Vote