Fortune House Miami, Miami, Complaint

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OpinionWell
Rank

64th

Out of 468

Fortune House Miami	Average Daily Rate: NA Check Rates

Hotel Class:

185 SE. 14th Terrace

Miami, 33131 View map

3-Star Hotel Rank: 28 of 122
Average review rating: 3.27

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (54) , MyTravelGuide (3) , Travelocity (9) , TripAdvisor (126) , YahooTravel (15)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 12 comments.

The following words were used in comments with Complaint:
$ (2) bad (2) breakfast (2) complaints (12) credit (3) few (2) fortunate (2) hotel (3) not (2) reservation (2) valet (2) vehicles (2)

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1. No complaints there.

"They lost our luggage... and couldn't care less about it " Read full review on TripAdvisor 4/14/2012 Vote

2. I spent the last day at my bank, writing a complaint so that I can get back the 800 dollars the Fortune House Hotel took out of my credit card without reason or warning.

"Once in a lifetime mistake " Read full review on TripAdvisor 4/6/2012 Vote

3. My only complaint is upon arriving home our credit card had a separate charge from the Fortune House for $7.

"Stayed at the Fortune House " Read full review on TripAdvisor 2/2/2012 Vote

4. My only complaint about the room was that it was "dirty around the edges.

"Exceeded Expectations " Read full review on Expedia 2/2/2010 Vote

5. My only other complaint was, when we booked the hotel, our reservation stated that breakfast for 2 was included.

"Pre-Cruise Stay at Fortune House " Read full review on Expedia 11/17/2009 Vote

6. My only other complaint was, when we booked the hotel, our reservation stated that breakfast for 2 was included.

"Pre-Cruise Stay at Fortune House " Read full review on Expedia 11/17/2009 Vote

7. The ONLY complaint I have is the fact that the valet guys are often understaffed, so at times, it may take a few minutes to get your vehicle to you.

"2nd stay here...great place! " Read full review on Expedia 11/3/2009 Vote

8. The ONLY complaint I have is the fact that the valet guys are often understaffed, so at times, it may take a few minutes to get your vehicle to you.

"2nd stay here...great place! " Read full review on Expedia 11/3/2009 Vote

9. But I have a complaint that is that after two weeks I departed they still have not released in my credit card an amount of 100$ that I suppose they keep as a sort of deposit.

"DEPOSIT " Read full review on Expedia 9/27/2009 Vote

10. My only complaint was that the outdoor whirlpool was not hot while we were there.

"Excellent value " Read full review on Expedia 4/2/2009 Vote