Madison Hotel, Memphis, Complaint

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Rank

2nd

Out of 238

Madison Hotel	Average Price: $248 Check Rates

Hotel Class:

79 Madison Avenue

Memphis, 38103 View map

4-Star Hotel Rank: 2 of 10
Average review rating: 3.81

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (20) , Travelocity (4) , TripAdvisor (326) , YahooTravel (21)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (3) apologetic (3) avoid (5) bad (21) big deal (6) broken (4) complain (13) complaint (12) delay (3) difficult (6) dirty (3) disappoint (24) expensive (13) frustrated (6) hard (5) hassle (5) irritate (3) issue (20) loud (4) mistake (5) negative (11) noise (10) noisy (7) odor (2) overpriced (5) pathetic (4) poor (10) poorly (3) pretentious (3) pricey (8) problem (16) ridiculous (2) robbed (2) rock (5) rude (4) shock (4) sick (3) slow (4) smell (8) tacky (4) terrible (6) tiny (8) unacceptable (3) uncomfortable (4) unfortunate (9) unhappy (2) unpleasant (2) worst (6) would have liked (3) wrong (11)

Complaint

Appears in 22 comments.

The following words were used in comments with Complaint:
beauty (2) big (2) car (2) clean (2) complaints (22) deal (2) great (2) hotel (8) never (2) not (6) responsive (2) room (12) service (2) small (2)

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1. One complaint, they do try to nickel-and-dime you.

"Great hotel, worth the extra $ " Read full review on TripAdvisor 5/8/2012 Vote

2. Our only complaint was a single day when we returned to our room in the late afternoon to find that our room had not been made up.

"Madison Hotel - Memphis " Read full review on TripAdvisor 2/22/2012 Vote

3. My only complaint which is not a big deal is the morning breakfast, it could be a little better (really not a big deal).

"Best Memphis has to Offer " Read full review on TripAdvisor 9/18/2011 Vote

4. The only complaint I would have is that the rooms are on the smallish size for a 4 star hotel but that is due to it being an older hotel which is part of the charm.

"Weekend Getaway " Read full review on TripAdvisor 3/24/2011 Vote

5. Other complaints also include that the sheets were dirty and had a blood stain on them that was not noticed until we were leaving (disgusting).

"STAY AWAY-HONEYMOON DISASTER " Read full review on TripAdvisor 1/16/2011 Vote

6. I emailed a complaint to the hotel over two weeks ago, and I never received a response.

"STAY AWAY-HONEYMOON DISASTER " Read full review on TripAdvisor 1/16/2011 Vote

7. My biggest complaint is that upon arriving at our room after our ceremony and reception, the room was not clean.

"STAY AWAY-HONEYMOON DISASTER " Read full review on TripAdvisor 1/16/2011 Vote

8. I immediately called to place a complaint and demand a room change, preferrably to the room we orignally requested.

"We were LOCKED OUT OF THE ENTIRE HOTEL for over 10mins " Read full review on TripAdvisor 8/16/2010 Vote

9. This was a beautiful hotel that I was looking forward to enjoying but instead I had to go through a huge headache of complaints to simply get my room cleaned once per day.

"Horrible service did not meet even basic expectations, Do Not Stay Here " Read full review on TripAdvisor 7/18/2010 Vote

10. My only complaints are rather small: one, there's a great lap pool, but it's in the hotel basement, which is kind of a bummer.

"Friendly, Professionally-Run Establishment . . . With Two Small Flaws " Read full review on TripAdvisor 6/7/2010 Vote