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Rank
47th
Out of 700

Kyoto Grand Hotel and Gardens

Average Price: $189  
 
Hotel Class:
120 South Los Angeles
Los Angeles, 90012 View map  
4-Star Hotel Rank: 19 of 45
Average review rating: 3.31
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (50) , MyTravelGuide (104) , Travelocity (6) , TripAdvisor (390) , YahooTravel (16)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 12 comments. 
The following words were used in comments with Rude:
bad (2)   breakfast (2)   desk (3)   extremely (3)   garage (2)   large (3)   lobby (2)   loud (2)   need (2)   night (2)   not (2)   old (2)   rating (2)   staff (9)   unsafe (2)    
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1. during our ceremony we could here chatter and clatter coming from the kitchen during the most sacred parts, Very tacky anf rude.
"lack of organization special attention " Read full review on TripAdvisor   9/29/2011 Vote      
2. The staff was rude and unreasonable.
"Poor service, small rooms, terrible parking " Read full review on TripAdvisor   9/18/2011 Vote      
3. Many of the attendees to our event also complained to us about the counter staff being unhelpful and rude, and overall, there was a general lack of organization.
"Lovely hotel, shame about the lack of communication " Read full review on TripAdvisor   7/29/2011 Vote      
4. The girl at the front desk was extremely rude and said that I needed to pay an extra us$20 for a rollaway bed and that this is their policy and sort of said that I had to accept as it is and hang up on the phone even though I wanted to ask more questions.
"Horrible - avoid at all costs! " Read full review on TripAdvisor   12/27/2010 Vote      
5. The downside, staff very bad and rude.
"bad staff " Read full review on TripAdvisor   7/13/2009 Vote      
6. Front desk staff were rude, wait staff in restaurant were rude, reservation was not accurate upon arrival and were forced to pay for breakfast even though rate was an online "best available rate with breakfast.
"Poor and Unfriendly Customer Service " Read full review on TripAdvisor   5/19/2009 Vote      
7. Some staffs were not so bad, but someones were rude.
"The staffs were RIDICULOUS " Read full review on YahooTravel   3/25/2009 Vote      
8. We had a large wedding party and the staff was rude, neglectful, and oblivious to our concerns and needs.
"The Kyoto Grand was a disaster " Read full review on TripAdvisor   10/20/2008 Vote      
9. The parking attendant was rude.
Read full review on MyTravelGuide   7/16/2008 Vote      
10. There was a large group (25+) of 18-21 year olds staying there on Saturday night who were extremely rude and beligerant; I felt unsafe with them around, but the staff seemed unconcerned about the profanity there were loudly speaking throughout the lobby and garage.
"So So Expected More " Read full review on TripAdvisor   7/4/2008 Vote      
   
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