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Rank
26th
Out of 700

Renaissance Los Angeles

Average Price: $197  
 
Hotel Class:
9620 Airport Boulevard
Los Angeles, 90045 View map  
3-Star Hotel Rank: 10 of 84
Average review rating: 4.2
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (41) , MyTravelGuide (383) , Travelocity (13) , TripAdvisor (429) , YahooTravel (27)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Lack
Appears in 16 comments. 
The following words were used in comments with Lack:
attentive (2)   big (2)   carpet (2)   condition (2)   deal (2)   employee (2)   hot (2)   hotel (4)   lacking (16)   lighting (2)   location (2)   management (2)   mattress (2)   not (4)   reasonable (2)   room (4)   water (2)   wear (2)    
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1. While not every hotel employee can be the tops, I am seeing a patern of employees who really have a lack of customer service.
"Lack of Customer Service means everything " Read full review on TripAdvisor   4/20/2012 Vote      
2. Given this and the issue with the lack of shampoo i'd suggest their housekeeping manager double check their work.
"Good experience except for one important thing.... " Read full review on TripAdvisor   7/27/2011 Vote      
3. Would have given 5 stars, but the location lacks ambience even though it is highly convenient to the airport, there is not much right there in terms of restaurants, you have to drive somewhere.
"Class, Quality, Location Convenience " Read full review on TripAdvisor   6/15/2011 Vote      
4. It may be ambitious and its guest rooms may lack for excitement, but the Renaissance Montura is a respectable and comfortable hotel that has managed to define itself independent of LAX.
"Believe the Hype " Read full review on TripAdvisor   12/5/2010 Vote      
5. The check-in staff was both very professional and friendly, with the sort of crisp attitude that often seems lacking at 9 p.
"Believe the Hype " Read full review on TripAdvisor   12/5/2010 Vote      
6. The only reason I couldn't give the room 5 stars was some carpet wear, paint dings and a lack of lighting, but really not a big deal.
"Excellent Hotel, Phenomenal Staff " Read full review on TripAdvisor   11/16/2010 Vote      
7. The only reason I couldn't give the room 5 stars was some carpet wear, paint dings and a lack of lighting, but really not a big deal.
"Excellent Hotel, Phenomenal Staff " Read full review on TripAdvisor   11/16/2010 Vote      
8. The only problem was the lack of hot water while showering, but we would definitely return again when leaving from LAX.
"Great Value! " Read full review on TripAdvisor   6/14/2010 Vote      
9. Agree with previous reviewers about lack of free internet in business center.
"Extremely Nice Airport Hotel " Read full review on TripAdvisor   1/17/2009 Vote      
10. The clerk could have cared less when I informed her of the lack of hot water.
"Not up to the Renaissance name " Read full review on TripAdvisor   12/11/2008 Vote      
   
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