Renaissance Los Angeles, Los Angeles, Complain

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Rank

26th

Out of 700

Renaissance Los Angeles	Average Price: $197 Check Rates

Hotel Class:

9620 Airport Boulevard

Los Angeles, 90045 View map

3-Star Hotel Rank: 10 of 84
Average review rating: 4.2

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (41) , MyTravelGuide (383) , Travelocity (13) , TripAdvisor (429) , YahooTravel (27)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (5) avoid (6) bad (17) barely (11) bed bugs (12) big deal (5) broken (4) bug (3) complain (6) complaint (18) dated (8) difficult (5) dingy (6) dirty (6) disappoint (15) disturbing (3) downside (5) expensive (42) exterminator (3) gross (3) hard (7) hardly (4) hassle (6) horrendous (4) horrible (6) issue (19) lack (10) loud (15) lukewarm (4) mediocre (3) mistake (4) negative (19) noise (59) noisy (9) outrageous (3) overpriced (6) poor (7) pricey (26) problem (55) ridiculous (4) rude (6) shabby (5) slow (10) smell (10) terrible (9) too small (3) unfortunate (6) worn (9) worst (4) wrong (17)

Complain

Appears in 18 comments.

The following words were used in comments with Complain:
bad (4) correct (2) experience (2) food (2) incredible (2) low (2) not (6) order (7) price (2) problem (2) room (9) rude (2) service (8) staff (4) suggestion (2) wondering (2)

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1. Did I complain to the management? No, our early morning flight didn't allow for me to spend the time disputing the additional charge.

"Airport Close " Read full review on TripAdvisor 11/18/2011 Vote

2. As we complained during check-out the receptionnist offered us the dinner (soup).

"Disappointing hotel " Read full review on Expedia 2/3/2010 Vote

3. We were only there one night so we didn't complain but we told the desk about the problems when we checked out.

"Sterile but right price " Read full review on TripAdvisor 10/17/2008 Vote

4. Told by staff that it was too bad after complaining.

Read full review on MyTravelGuide 7/10/2008 Vote

5. not that I am going to complain of course.

"Convenient place for a lay-over " Read full review on TripAdvisor 6/13/2008 Vote

6. It seems odd that no one else would have complained about this, but this was the only major problem for which I could fault my stay.

"Nice for an airport hotel " Read full review on TripAdvisor 5/7/2008 Vote

7. Told by staff that it was too bad after complaining.

Read full review on MyTravelGuide 4/21/2008 Vote

8. room service order accuracy was faulty, only half our order was correct, but our stay had been so wonderful up to that point, including the room service "order taker" who was incredibly kind, that we did not complain.

Read full review on MyTravelGuide 1/4/2008 Vote

9. But I think those reviews really boiled down to the fact that some people like to complain about everything.

"Nice stay in the City of Angels " Read full review on TripAdvisor 12/12/2007 Vote

10. room service order accuracy was faulty, only half our order was correct, but our stay had been so wonderful up to that point, including the room service "order taker" who was incredibly kind, that we did not complain.

Read full review on MyTravelGuide 12/7/2007 Vote