Doubletree Grand Key Resort, Key West, Complain

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OpinionWell
Rank

3rd

Out of 168

Doubletree Grand Key Resort	Average Daily Rate: NA Check Rates

Hotel Class:

3990 South Roosevelt Boulevard

Key West, 33040 View map

3-Star Hotel Rank: 3 of 49
Average review rating: 3.98

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (117) , MyTravelGuide (57) , TripAdvisor (257) , YahooTravel (24)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (5) annoy (4) annoyance (1) avoid (2) awful (1) awkward (1) bad (13) bed bugs (1) big deal (1) broken (4) bugs (6) chipped (4) complain (5) complaint (5) cramped (3) dated (2) dirty (4) disappoint (10) downside (4) expensive (14) hard (6) hassle (1) horrible (4) is a joke (3) issue (10) lacking (2) loud (4) misleading (2) negative (5) noise (9) poor (3) pricey (6) problem (11) rock (2) rowdy (2) rude (5) sad (2) shabby (1) slow (3) smell (6) smelly (1) stained (1) terrible (4) tiny (5) unfriendly (1) unpleasant (1) worn (1) worst (1) would have liked (1) wrong (3)

Complain

Appears in 17 comments.

The following words were used in comments with Complain:
beach (2) better (2) breakfast (4) desk (2) hotel (2) location (2) much (2) not (3) personable (2) room (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Man, when I complained the person told me that I was his first(usual).

"thin walls " Read full review on Expedia 9/8/2009 Vote

2. We are not complainers but my husband did go to the front desk to ask about our room.

"Nice but...... " Read full review on TripAdvisor 7/20/2008 Vote

3. And the hotel security responded pretty quickly when I complained of a major party next door at 2am (spring break.

"Over-priced and problems " Read full review on TripAdvisor 3/15/2008 Vote

4. Breakfast was a real let down and really the only thing we can complain about; we recieved the free breakfast tickets (as all reward stays do) which usually includes a hot breakfast and/or a DECENT continental breakfast.

"Pleasant Stay. Good Hotel. " Read full review on TripAdvisor 9/19/2007 Vote

5. I had to call and complain.

"A 50/50 STAY " Read full review on TripAdvisor 7/2/2007 Vote

6. I complained and got a better room.

Read full review on MyTravelGuide 10/1/2006 Vote

7. We were put into a terrible room, but I complained and got a much better one.

Read full review on MyTravelGuide 9/28/2006 Vote

8. We went back to reception and complained, they gave us another room.

"Mixed feelings about this hotel " Read full review on TripAdvisor 6/10/2006 Vote

9. I very rarely complain but felt compelled to tell others my of my experience here.

"IGrand Key Resort - Not so Grand " Read full review on TripAdvisor 6/9/2006 Vote

10. After complaining, they moved us to a much more suitable location.

"A Great Hotel! " Read full review on YahooTravel 2/21/2006 Vote