Embassy Suites Dallas, Dallas, Complaint

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Rank

50th

Out of 453

Embassy Suites Dallas	Average Price: $143 Check Rates

Hotel Class:

2727 Stemmons Freeway

Dallas, 75207 View map

3-Star Hotel Rank: 24 of 88
Average review rating: 3.13

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (15) , MyTravelGuide (8) , Travelocity (5) , TripAdvisor (111) , YahooTravel (8)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 8 comments.

The following words were used in comments with Complaint:
complaints (9) food (2) room (3) service (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. no complaints.

"God amenities, less than good neighborhood " Read full review on TripAdvisor 2/4/2012 Vote

2. All the friendly staff is gone and the front desk clerks were not responsive to complaints from myself and other guests.

"Bad Experience " Read full review on TripAdvisor 2/2/2012 Vote

3. My only complaint about the room is that the phone in EITHER of my two rooms didn't work, and we let them know the first night to no avail.

"Never Again! " Read full review on TripAdvisor 8/4/2011 Vote

4. No major complaints, especially since the price was hard to beat.

"Nice enough but not the best kept embassy suites " Read full review on TripAdvisor 7/12/2011 Vote

5. As for comfort, they had no complaints, but then they can sleep in airplane seats with no complaints either.

"Good hotel for family of four " Read full review on TripAdvisor 11/30/2008 Vote

6. The only real complaint we had was that the juice tasted funny so we drank water.

"Very Comfortable and Practical " Read full review on TripAdvisor 9/20/2007 Vote

7. Our only complaint was the food and food service.

"Good rooms but poor food service " Read full review on TripAdvisor 11/27/2006 Vote

8. I later called the Hhonors customer service to register my complaint and to their credit they removed the one night`s room charge from my account.

"not up to embassy suites standards + poor front desk " Read full review on TripAdvisor 9/10/2004 Vote