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Rank
16th
Out of 453

Hotel ZaZa

Average Price: $286  
 
Hotel Class:
2332 Leonard Street
Dallas, 75201 View map  
4-Star Hotel Rank: 9 of 20
Average review rating: 3.89
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (35) , TripAdvisor (262) , YahooTravel (65)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 12 comments. 
The following words were used in comments with Rude:
bar (4)   bartender (3)   desk (3)   generous (2)   hotel (4)   management (3)   new (3)   night (2)   party (2)   phone (2)   service (2)   staff (6)    
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1. Again, the woman at the desk was beyond rude.
"Beautiful hotel- Horrendous service. " Read full review on TripAdvisor   5/29/2011 Vote      
2. When I explained that we had been told differently on the phone, the valet was extremely rude (again) and kept questioning me with the implication that we were lying.
"Beautiful hotel- Horrendous service. " Read full review on TripAdvisor   5/29/2011 Vote      
3. OK, these sorts of things happen, but the people at the front desk were so unbelievably rude about it.
"Beautiful hotel- Horrendous service. " Read full review on TripAdvisor   5/29/2011 Vote      
4. When we finally were able to get service, the bar tenders were rude and seemed like we were imposing on them to order our drinks.
"Terrible Experience " Read full review on TripAdvisor   1/7/2011 Vote      
5. Overall we had fun, but were let down by a few things I never expected from this hotel, less than adequate cleanliness, hotel staff rudeness, poor car service which I chalk up to the New Years Eve event, rude bartenders due to their stress and understaffing and the hour and half breakfast for simple food.
"Hotel ZaZa Dallas New Years Eve " Read full review on TripAdvisor   1/2/2011 Vote      
6. Get down to the New Years Eve party, security was great checking everyone for arm bands and proper dress attire they were on their A game that night so kudos to them, however the bartenders although overwhelmed and understaffed were plain RUDE especially the femal bartender in the first bar to the right when you came in, owning a bar back where we live I understand the stress they get when it gets super crazy busy but there is no room for rudeness as if this happened at my bar she would of been let go the next day but we didn't let them ruin our night the party was a blast we had our fair share of spirits and toasted in a New Year in style.
"Hotel ZaZa Dallas New Years Eve " Read full review on TripAdvisor   1/2/2011 Vote      
7. The staff is arrogant--for no good reason, at that--almost all the staff was inefficient and rude.
"Cheesy and arrogant, the Zaza is the insecure kid who's trying too hard to be popular. " Read full review on TripAdvisor   3/7/2010 Vote      
8. The hotel manager (general manager?) and restaurant managers are rude and unhelpful.
"Has-Been Hotel " Read full review on TripAdvisor   8/21/2009 Vote      
9. The employees are rude and very unprofessional.
"Terrible Hotel !!!! " Read full review on TripAdvisor   12/28/2008 Vote      
10. Their staff isn`t particularly rude, they just really, really don`t care.
"Poor service, lost reservation, and double billed! " Read full review on TripAdvisor   8/2/2007 Vote      
   
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