Hotel ZaZa, Dallas, Problem

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Rank

16th

Out of 453

Hotel ZaZa	Average Price: $286 Check Rates

Hotel Class:

2332 Leonard Street

Dallas, 75201 View map

4-Star Hotel Rank: 9 of 20
Average review rating: 3.89

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (35) , TripAdvisor (262) , YahooTravel (65)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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arrogant (2) avoid (4) awful (2) bad (16) big deal (2) broken (6) complain (3) complaint (13) dangerous (2) delay (2) difficult (2) dirty (3) disappoint (20) expensive (3) frustrated (2) hard (5) hate (2) horrible (6) incorrect (3) issue (11) lack (3) loud (17) negative (3) noise (17) noisy (5) odor (2) overcharged (2) overpriced (3) poor (9) poorly (3) pretentious (4) pricey (4) problem (9) ridiculous (2) rock (4) rude (12) shame (2) shock (3) slow (5) smell (10) smoker (2) snooty (3) terrible (5) tiny (4) ugly (4) uncomfortable (4) unfortunate (5) unhelpful (3) worst (3) wrong (5)

Problem

Appears in 12 comments.

The following words were used in comments with Problem:
charged (2) correct (2) exceptional (2) fee (2) guest (3) hot (2) hotel (2) management (3) not (8) noticeable (2) room (4) shower (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I did appreciate, though, that security was quick to take care of 'problem' rooms.

"Fun Girl's Weekend " Read full review on TripAdvisor 8/15/2011 Vote

2. I notice he helped out two guest with problems and throw in free beach balls into the pool.

"Live like a Rock Star " Read full review on TripAdvisor 8/3/2011 Vote

3. Next morning get up around 9am of course not feeling the best and looking forward to a nice hot shower, turn on the shower and notice the shower head is broken the center ring is loose and water is shooting out the back, side and front of the shower head I didn't feel so hot so calling the front dest for a new shower head was not in the cards, however this was so bad this had to of been an problem from the previous guest or at least house cleaning should of caught this so staff needs to replace the shower head on room 311, thanks.

"Hotel ZaZa Dallas New Years Eve " Read full review on TripAdvisor 1/2/2011 Vote

4. All night we had issues with the card not working and not allowing us access to our room, and many other guest had the same problem.

"HORRIBLE CUSTOMER SERVICE " Read full review on TripAdvisor 1/1/2010 Vote

5. The fees charged were not correct and management said they would fix the problem.

"Extremely disappointed / unsatisfied " Read full review on YahooTravel 11/24/2009 Vote

6. The only problems I have encountered are due to the overwhelming popularity of the hotel, which led to an unavailablility of my requested room.

"A definite "cool factor" that Dallas has needed " Read full review on Expedia 3/17/2009 Vote

7. I also had some problems when checking in to the hotel, and wanted to talk to the general manager to see what further things could be done.

"The good, the bad and the ugly! " Read full review on TripAdvisor 12/25/2008 Vote

8. What? We finished our drinks and left and I probably would not have had a problem except that the policy was not consistent and I still don`t see how sitting in the lobby 30 feet from where we first sat really made a difference.

"What? " Read full review on TripAdvisor 8/18/2008 Vote

9. there are some problems.

"Terrible Service, Details Lacking " Read full review on TripAdvisor 4/23/2008 Vote

10. I have no idea what the problem was except for the fact that something good must have been on TV as I kept looking for the waiter and finding him at the bar watching it.

"Terrible Service, Details Lacking " Read full review on TripAdvisor 4/23/2008 Vote