Hotel ZaZa, Dallas, Complaint

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Rank

16th

Out of 453

Hotel ZaZa	Average Price: $286 Check Rates

Hotel Class:

2332 Leonard Street

Dallas, 75201 View map

4-Star Hotel Rank: 9 of 20
Average review rating: 3.89

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (35) , TripAdvisor (262) , YahooTravel (65)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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arrogant (2) avoid (4) awful (2) bad (16) big deal (2) broken (6) complain (3) complaint (13) dangerous (2) delay (2) difficult (2) dirty (3) disappoint (20) expensive (3) frustrated (2) hard (5) hate (2) horrible (6) incorrect (3) issue (11) lack (3) loud (17) negative (3) noise (17) noisy (5) odor (2) overcharged (2) overpriced (3) poor (9) poorly (3) pretentious (4) pricey (4) problem (9) ridiculous (2) rock (4) rude (12) shame (2) shock (3) slow (5) smell (10) smoker (2) snooty (3) terrible (5) tiny (4) ugly (4) uncomfortable (4) unfortunate (5) unhelpful (3) worst (3) wrong (5)

Complaint

Appears in 16 comments.

The following words were used in comments with Complaint:
clean (2) complaints (16) hotel (2) liked (2) management (2) martini (2) not (2) room (4) smell (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. My only complaint was that I had to leave, and hope to stay here again soon, I would love to try each of the suites as they all look so interesting and different.

"Exceeded all expectations " Read full review on TripAdvisor 1/8/2012 Vote

2. My only complaint, was the cook.

"One of the best hotels I've stayed at during a business trip! " Read full review on TripAdvisor 3/11/2011 Vote

3. My only complaint, was the cook.

"One of the best hotels I've stayed at during a business trip! " Read full review on TripAdvisor 3/11/2011 Vote

4. If I had one complaint, it would be that I could not get cold water out of the sink in our room.

"ZaZa is fantastic!!! " Read full review on TripAdvisor 8/16/2010 Vote

5. My only complaint was the price (the room was $650 a night), but you get what you pay for and we got a lot.

"Second time and will go back " Read full review on TripAdvisor 3/16/2010 Vote

6. I mailed a letter of complaint and I doubt I will hear back from them.

"Has-Been Hotel " Read full review on TripAdvisor 8/21/2009 Vote

7. I then forwarded my complaints to the President of the hotel's management company and he has never made any attempt to contact me either.

"The good, the bad and the ugly! " Read full review on TripAdvisor 12/25/2008 Vote

8. As there was no general manager at the time, I was directed to the Director of Sales of the hotel and was told that he had been given my contact information and would contact me to discuss my complaints.

"The good, the bad and the ugly! " Read full review on TripAdvisor 12/25/2008 Vote

9. The only complaint I had was the room service food was pretty bad.

"Hotel ZaZa Always Fun " Read full review on TripAdvisor 11/17/2008 Vote

10. The only major complaint was the door on our mini-bar was falling off so you had to watch how you opened or closed it or it would end up on your toes.

"Great for people watching but not as great as I had hoped. " Read full review on TripAdvisor 11/6/2008 Vote